Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
This product is reliable and efficient.
on February 11, 2025
Posted by: Mark412
[This review was collected as part of a promotion.] It's fast and has great picture quality when watching movies or gaming and has great picture quality fir using the camera,overall it is a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm impressed on durability
on February 11, 2025
Posted by: Nathan
[This review was collected as part of a promotion.] I believe this phone is under rated for it's price and capabilities. I've had it over a year with no issues, the battery life is still excellent and I've never had any issues.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung A15
on February 11, 2025
Posted by: MsTQue
[This review was collected as part of a promotion.] It is a very good phone, but not enough storage on it. If the storage space was larger I would definitely give it a 5 star.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Large text easy on the eyes
on February 11, 2025
Posted by: 19821400
[This review was collected as part of a promotion.] I love thisbphone and it's amazing features. This phone has an amazing long lasting battery life that last me all day long even with frequent usage. I love this phone and how it is easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great response time
on February 11, 2025
Posted by: lilloaki
[This review was collected as part of a promotion.] I love the phone due to the fact that is very inexpensive there is no lag and definitely the clear screen the features and the fact that being that it comes with all the amenities of a very expensive phone. It works very well never crashes screen never locks up it's durable the perfect phone for me
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product
on February 11, 2025
Posted by: Vbutterflylibra
[This review was collected as part of a promotion.] I've had my phone for a few years now & I wouldn't want anything else. This phone has great features & takes very clear pictures. Speakers are just loud enough & speed of service is great . Clear calls & no dropped calls either. Works every place I've taken it without any issues. I plan to stick with Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst galaxy phone I have ever had
on February 11, 2025
Posted by: Jacquelyn
[This review was collected as part of a promotion.] Worst galaxy I have ever had will not ever recommend to anyone ever!!!!! Almost makes me want to never use android devices ever again.
Value
1 out of 5
1
Response from Samsung USBy R&RFebruary 13, 2025
Hello Jacquelyn,
Thank you for sharing your experience with your Galaxy A15 5G device! Samsung is committed to continuously innovating to provide exciting features and reliable performance across all its devices. The Galaxy A15 is designed to deliver smooth connectivity, essential features, and the quality you expect. There are many ways you can personalize your device to reflect your personality, making it truly your own. Customizing your phone can enhance your experience significantly. Changing the appearance of your device and adjusting the settings to suit your preferences can transform how you use your phone every day. If you need assistance or inspiration on how to enhance your device, feel free to contact our Samsung Support Team. We appreciate your engagement and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone hands down
on February 11, 2025
Posted by: Moxie272
[This review was collected as part of a promotion.] Lots of space for all my games and work apps. I love how fast it is and it has finger and face unlock. With the case it has really good drop protection and runs seamlessly it has 128 GB :)
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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