Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best of the best mobile device
on February 8, 2025
Posted by: Lumpyd
[This review was collected as part of a promotion.] Works well all actions across the apps cause we do multiple functions great features as a safety feature so I can access my phone with my fingerprint and other options great service strong camera clear picture sound quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cameras & size are great, kills apps too soon
on February 8, 2025
Posted by: CheapGalaxy
[This review was collected as part of a promotion.] Cameras are always good on anything Galaxy, size and customization are super good. Only thing is the low RAM and the fact it kills apps as soon as you switch out of it... like, to the point you can't get a OTP on your email and exit an app to see it and go back to the app... it will have to reload it completely...
Value
3
Response from Samsung USBy R&R, February 10, 2025
Hi There,
Thank you for sharing your experience with your Galaxy A15 5G. Our goal is to provide you with an outstanding experience using cutting-edge innovations. Enjoy better features and accomplish everything you need on a larger, brighter screen. It's a more sophisticated phone like never before. To optimize your device for your usage, consider cleaning its memory, which can significantly improve performance. To do this, go to Settings, swipe to and tap on Device Care, then tap on Memory. Select "Clean Now" to free up memory by stopping background apps. If you prefer to keep certain apps running in the background, you can tap on "Excluded Apps" and add your preferred apps to the list, preventing them from being closed when you use this feature. More information on optimizing your device for better performance will be linked below. If you have any questions about enhancing your phone's performance, we are here to help. Please feel free to reach out to our Samsung Support Team. Thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Thank you for sharing your experience with your Galaxy A15 5G. Our goal is to provide you with an outstanding experience using cutting-edge innovations. Enjoy better features and accomplish everything you need on a larger, brighter screen. It's a more sophisticated phone like never before. To optimize your device for your usage, consider cleaning its memory, which can significantly improve performance. To do this, go to Settings, swipe to and tap on Device Care, then tap on Memory. Select "Clean Now" to free up memory by stopping background apps. If you prefer to keep certain apps running in the background, you can tap on "Excluded Apps" and add your preferred apps to the list, preventing them from being closed when you use this feature. More information on optimizing your device for better performance will be linked below. If you have any questions about enhancing your phone's performance, we are here to help. Please feel free to reach out to our Samsung Support Team. Thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing operating system
on February 8, 2025
Posted by: Cali9712
[This review was collected as part of a promotion.] Seemless actions across the apps, erase audio, set up os easy to use. Great picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy a15
on February 9, 2025
Posted by: Droski
[This review was collected as part of a promotion.] This device has a great camera, display, and battery for it's low price point but seems to lack in performance
Value
3
Response from Samsung USBy R&R, February 10, 2025
Hello Droski,
Thank you for your review of the Galaxy A15 5G. We appreciate your insights about your device and how it has been performing for you. The Galaxy A15 features a brighter display that enhances vibrancy and detail, along with a 5G-capable octa-core processor for seamless performance. With super-fast charging, you can stay on the go with confidence, knowing your phone's battery will last.To get the best performance from your device, make sure to personalize it to your preferences. Regularly clear the cache and delete any unused apps. You can easily perform a quick optimization by going to Settings, swiping to Device Care, tapping Optimize Now, and then selecting Done. For more information on achieving optimal performance from your device, we will provide a link to an article below. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your review of the Galaxy A15 5G. We appreciate your insights about your device and how it has been performing for you. The Galaxy A15 features a brighter display that enhances vibrancy and detail, along with a 5G-capable octa-core processor for seamless performance. With super-fast charging, you can stay on the go with confidence, knowing your phone's battery will last.To get the best performance from your device, make sure to personalize it to your preferences. Regularly clear the cache and delete any unused apps. You can easily perform a quick optimization by going to Settings, swiping to Device Care, tapping Optimize Now, and then selecting Done. For more information on achieving optimal performance from your device, we will provide a link to an article below. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on February 9, 2025
Posted by: Bubbub
[This review was collected as part of a promotion.] This phone is great in many ways. I've dropped it multiple times without screen protector and steal looks new
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hello, great to hear from you Bubbub,
Thank you for your valuable insight! The Galaxy A15 5G truly excels where it matters most. Its durability is just one of the many features that set it apart. Discover what the Galaxy A15 5G can do for you by exploring the link below. You’ve made a fantastic choice, and I’m glad to hear it’s performing as expected. We appreciate you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Thank you for your valuable insight! The Galaxy A15 5G truly excels where it matters most. Its durability is just one of the many features that set it apart. Discover what the Galaxy A15 5G can do for you by exploring the link below. You’ve made a fantastic choice, and I’m glad to hear it’s performing as expected. We appreciate you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A sense of ease.
on February 9, 2025
Posted by: VikingPrincess91
[This review was collected as part of a promotion.] I couldnt have chosen a better phone. Thank you. The best service and I adorw my samsung walket
Value
5
Response from Samsung USBy R&R, May 15, 2025
Greetings VikingPrincess91,
We're glad to hear that the performance of your Galaxy A15 5G met your expectations. At Samsung, we pride ourselves on our reliability and quality. It's fulfilling to know that we've made a positive impact on your experience. Thank you for your encouraging words; we truly appreciate your support. Enjoy your Samsung experience!
-Ty
Samsung Support
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Facebook
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We're glad to hear that the performance of your Galaxy A15 5G met your expectations. At Samsung, we pride ourselves on our reliability and quality. It's fulfilling to know that we've made a positive impact on your experience. Thank you for your encouraging words; we truly appreciate your support. Enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Beginning luxury handfel.
on February 9, 2025
Posted by: Shaggy87
[This review was collected as part of a promotion.] It feels like a premium phone not a flagship phone. With what I mean about that is that it doesn't feel plastic it's very burn classy just all in all very well made product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall decent phone for the price
on February 9, 2025
Posted by: Tdawgo380
[This review was collected as part of a promotion.] Overall the phone is pretty good for the price sometimes when I have a lot of apps running I get some brief freezes and app closures but for the most part it does what it's supposed to. The phone has a good amount of memory I have almost 200 apps downloaded at the moment and it is handling everything well as long as I keep it all tidied up it runs decently fast. All of the features are there for a cheaper model. I would love to experience a S-Series. Some of the newer s25 Ultras would be incredible. I really like Samsung phones and always get one if the option is there. I am over all happy with this phone but would love the chance to get your top of the line model. Seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US