Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Great phone!!
on November 12, 2024
Posted by: Canard20
[This review was collected as part of a promotion.] I've had this phone for over a year and absolutely 0 issues. Great battery life and very easy to navigate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the device.
on November 12, 2024
Posted by: ResQ1XJ
[This review was collected as part of a promotion.] Galaxy AI has made my busy work days alot less stressful. Thank you Samsung for such an amazing feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Most aggravating phone ever!
on November 12, 2024
Posted by: Mustang6967
[This review was collected as part of a promotion.] Normally I love a Samsung Galaxy phone. I definitely love the Galaxy AI! So help!! But this phone is so aggravating. I hate that every Google product is pre-installed. I can't for the life of me figure out how after I minimize my apps to get them not to restart . It happens EVERYTIME! I hate that have to go into each individual app and change the setting not to delete my app if it's not used in a while. I could go on and on about this. I guess I should have bought the Samsung Galaxy S24 Ultra. Settled for the Samsung Galaxy A15 because money was tight. Big mistake! Asking Santa for the Samsung Galaxy S24 Ultra!
Value
2 out of 5
2
Response from Samsung USBy Social CommerceNovember 13, 2024
Hello Mustang6967,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. Installed apps can be removed from your device. Some apps that are preloaded (available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. From Apps, touch and hold an app, and tap Uninstall/Disable. For your convenience, I have included a link to your device manual for your reflection. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on November 13, 2024
Posted by: Donald
from Rochester, NY
Verified Purchase:Yes
I bought this phone for my mother-in-law. It's a good budget phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremily happy i switched!
on November 14, 2024
Posted by: Vulgawear
[This review was collected as part of a promotion.] I am super happy i switched to samsung products from my old choice in phone providers! I use my galaxy a15 on a daily to run two business, share media with my graphics arts team members, produce and manipulate different forms of media for my companies and run my 3d printer all of these is based from my galaxy a15. I couldnt have made a better choice thank you samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feature packed budget phone
on November 14, 2024
Posted by: SoloDevRev
[This review was collected as part of a promotion.] I switched earlier this year to A14, but lost it within the first few weeks. Had a chance to grab the A15 5g, and whoa. What an advancement. The A14 was decent, especially for the ticket price. Kudos to Samsung for such a vast improvement in one generation.
I use my phone for everything you would think to use a device for, and then a few extra, cause I'm all that extra. This phone handles it like I'd expect a starter level pro device. No matter how many instances I leave running, it performs smoothly, and almost never force stops. The optimization deserves it's own applause. Optimize what? You name it. Battery, memory, notifications, device care, storage, even the side button (pro tip: you can set it to turn on your flashlight)!
The camera is another chart topper. Samsung has very special cameras. The pictures often look better than real life. Legit. Even at night.
I'm getting used to features like Samsung pass, but even though they remind you they exist, they don't push or force them over your own autonomy... which allows me to genuinely experience interest in exploring them. That's leadership status authenticity, folks. Confidence what you have to offer is more than enough to garner your base.
A highlight for me are the themes. The free ones are endless and top quality. No loss of functionality on the phone. Total seamless device implementation. It's everything we always hoped themes would be, yet never quite were. I genuinely appreciate my personality reflected.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A15 5G 128 GB Unlocked
on November 14, 2024
Posted by: Anonymous
from Pleasanton CA
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with the performance of my Galaxy A15 5G 128GB unlocked phone. It does the job of most regular use, text, email, few photos, phone calls.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good simple phone
on November 14, 2024
Posted by: Djw2535
[This review was collected as part of a promotion.] This is a good phone for teens. I had a Samsung S21 and loved it till I cracked it. This phone has been my fill in and it does have good reputation.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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