Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I absolutely love this fantastic device!
on September 5, 2024
Posted by: BuggyBugz
[This review was collected as part of a promotion.] My galaxy Ai is incredible!
My device comes equipped with all the perks I love and enjoy. Thank you.
My device comes equipped with all the perks I love and enjoy. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best phone
on September 5, 2024
Posted by: LizAnn2010
[This review was collected as part of a promotion.] Not the best phone that i've ever purchased. The battery life sucks and it lags a lot. The one big positive about the phone that took me by suprise though is that it does take pretty good pictures. I like the samsung galaxy series way better.
Value
3
Response from Samsung USBy Social Commerce, September 6, 2024
Hello LizAnn2010,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature helps you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Feel free to take a look at, "How to keep your Galaxy phone or tablet from slowing down" if you would like to learn how you can automatically optimize your device for faster, better performance. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature helps you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Feel free to take a look at, "How to keep your Galaxy phone or tablet from slowing down" if you would like to learn how you can automatically optimize your device for faster, better performance. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on September 6, 2024
Posted by: Notsogoodangie
[This review was collected as part of a promotion.] This device is very easy to use for me and I'm not so phone savy ansmy Samsung galaxy A15 5g still works great as it did a whole year later!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Samsung devices are excellent!
on September 6, 2024
Posted by: Tkalipe
[This review was collected as part of a promotion.] I use my device for everything! I use it for, streaming, gaming, social networking, banking, messaging, phone calls, and much much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok for the price
on September 6, 2024
Posted by: KindaOrange
[This review was collected as part of a promotion.] The galaxy a fifteen is okay For the most Part however I am switching from a note 9. It's been 6 months and I still miss my note because I like the pen. It was easy and convenient for what I use my phone for. However, the A15 has been good for the price. I wanted a 5G phone, unfortunately it don't pick it up where I live. No big deal. I've had some issues with it at first like the touch screen sensitivity. I would recommend this phone to more like a teenager or your kid
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Hey KindaOrange,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Please be aware that its availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. If you would like to troubleshoot your 5G connection, please check out, "Use 5G on Galaxy phones and tablets" to help resolve what you may be experiencing with your connectivity. Your Galaxy phone’s touchscreen is the main way of navigating your device, so we understand how worrisome it can be when the touch function isn’t working properly. There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" if you would like to learn how you can resolve your touchscreen functionality. If you have any questions for us after reviewing the resources that have been provided, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083184/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Please be aware that its availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. If you would like to troubleshoot your 5G connection, please check out, "Use 5G on Galaxy phones and tablets" to help resolve what you may be experiencing with your connectivity. Your Galaxy phone’s touchscreen is the main way of navigating your device, so we understand how worrisome it can be when the touch function isn’t working properly. There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" if you would like to learn how you can resolve your touchscreen functionality. If you have any questions for us after reviewing the resources that have been provided, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083184/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 6, 2024
Posted by: Buttgoboom
[This review was collected as part of a promotion.] I like the phone overall, the speaker blew out but other than that I like it.
Sadly it does not have galaxy AI
Sadly it does not have galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I admire the longevity of the device
on September 6, 2024
Posted by: Schuler
[This review was collected as part of a promotion.] Galaxy AI features are top notch. This device is one of the best I've owned as far as stability and longevity of features and functionality. Well built device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device an features there great
on September 7, 2024
Posted by: Lovetosmile
[This review was collected as part of a promotion.] My galaxy AI is wonderful i love every feature it has ,picture are great Al also
Value
5
Written by a customer while visiting Samsung US