Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product has amazing features
on August 26, 2024
Posted by: Tweetybird22
[This review was collected as part of a promotion.] This product has amazing features and the apps and everything it has to offer is really interesting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on August 26, 2024
Posted by: Philsy
[This review was collected as part of a promotion.] I love galaxy so anytime it's an option I pick them above the competition because there products are so good and seem to outlast anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is complete trash.
on August 26, 2024
Posted by: weepingXdeer
[This review was collected as part of a promotion.] I acquired this phone to use while I was saving up the money to have my screen fixed on my high dollar phone. I figured it would work just fine for basic communication and a little gaming. This was not the case. It would freeze if I had downloaded just 2 apps that weren't already on the phone when I purchased it. That freeze was an everyday thing. If I wasn't constantly deleting cashe, cookies, history's, ect. I would having multiple times during the day when I would have to force shut down on the phone and rebooting took so long. It got to the point where I would only answer phone calls, and I told everyone not to text me and only call me because it was the only way I could be certain that I wouldn't do something to cause a freeze up. I will say that if you don't want to download any apps for social media or gaming and you strictly want to use the phone for calls and maybe texting occasionally then this will work just fine for you. I couldn't get the Galaxy AI to work on the phone without causing a total destruction of the phone.
Value
2
Response from Samsung USBy Social Commerce, August 30, 2024
Hi there WeepingXdeer,
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device freezing. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device freezing. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
A15 5 G my Galaxy phone
on August 26, 2024
Posted by: Nugget0563
[This review was collected as part of a promotion.] My Samsung phone is really a durable phone and i love the way it is set up. It is very easy to use and I will only buy a Samsung phone, i have had I phones and several different phones but the galaxy are my favorite!! I would love to try thr Galaxy A1 and if i win i will buy one!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome I'm still LEARNING TO WORK IT
on August 26, 2024
Posted by: Guesswho
[This review was collected as part of a promotion.] I love the handicap part of the phone an it's easier for me to find what I'm looking for love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI5 5G phone
on August 26, 2024
Posted by: KitKat
[This review was collected as part of a promotion.] I really like my Galaxy AI5 5G phone. My granddaughter and I created AR emoji of ourselves so we could change outfits & do dances. There are plenty of games to play without taking up too much space. I still have plenty of space for extra apps without bogging down phone. I like having security without having to add extra app. Having AI to answer all my questions helps a lot. My granddaughter likes to say Hey Google or Alexa and ask random questions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone rocks.
on August 26, 2024
Posted by: Hiddinn
[This review was collected as part of a promotion.] For the most part, no problems. Although I've had to reboot a couple times due to no service for some reason. Works fine again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy phone is awesome.
on August 26, 2024
Posted by: Rvsasquatch
[This review was collected as part of a promotion.] When I pick up my Galaxy A15 I know it will perform the way it always had. That's because they know phones. Its speed is impressive and the screen is so vivid. The screen is very sharp and detailed along with colors that snap out at u whether at day or night. The cameras are great. Both me and my friend recorded the same event that we were at and mine looks so much better then his. Hes so jealous. He will be getting one like u should be getting one. Make your life easier and more enjoyable with less stress and distractions from the phone that will cost u less. If u dont get one it will cost u allot more. Its galaxy AI is what everyone is talking about and for good reason. Dont miss this one.
Value
4
Written by a customer while visiting Samsung US