Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Galaxy A15 5G phone
on August 26, 2024
Posted by: Lion51B
[This review was collected as part of a promotion.] A little slow in the beginning but improving every day, took me sometime to correct the freezing on the screen and the GPS that was very slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Compatibility
on August 26, 2024
Posted by: Greeklady6612
[This review was collected as part of a promotion.] It's not compatible with other devices. It would a great world if electronics for ALL the competitors & you as well, would not make the paying Americans have to deal the companies that fight for power, notoriety and MONEY! Why do others countries that I have traveled to, don't act like spoiled brats & actually are quite favorable amongst the paying citizens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is slow to the touch.
on August 26, 2024
Posted by: Love2spend
[This review was collected as part of a promotion.] This phone is slow to the touch. When you click on the spot to open your apps, it takes a couple of seconds for the app to respond. Sometimes you have touch the app a couple of times. Now, this phone is ALOT better than my old phone that I traded in. The Galaxy AI feature is pretty cool. This is the first phone, that I have owned, to have this feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its very easy to use.
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love using my device for learning and gaming. I like the sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is ok. Needs better camera
on August 26, 2024
Posted by: Slender
[This review was collected as part of a promotion.] This phone is good for people who only going to use there phone for calls and something simple like tiktok. But if u want to play games or if you want to take pictures I recommend switching to a different phone. The camera is very blurry and whenever u try enter a game it will either freeze you then take you out of the app/game or it wont even allow you to load in. Overall I don't recommend getting this phone.
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Good day Slender,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. If you would like further assistance after reviewing the resources that has been shared or if you have any questions for us, feel free to reach out to Samsung Support.
Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. If you would like further assistance after reviewing the resources that has been shared or if you have any questions for us, feel free to reach out to Samsung Support.
Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Products
on August 26, 2024
Posted by: Shaybird48
[This review was collected as part of a promotion.] I would never switch from a galaxy or Samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Price
on August 26, 2024
Posted by: Lobito
[This review was collected as part of a promotion.] Good features and above all excellent Galaxy AI. I recommend this phone
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Salutations Lobito,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're happy to hear that you have been enjoying your Galaxy A15 so far since you've unboxed your device! Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share any feedback with us regarding the performance, functionality, or durability of your Galaxy A15, please feel free to contact Samsung Support. We'd love to hear more from you some time! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're happy to hear that you have been enjoying your Galaxy A15 so far since you've unboxed your device! Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share any feedback with us regarding the performance, functionality, or durability of your Galaxy A15, please feel free to contact Samsung Support. We'd love to hear more from you some time! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on August 26, 2024
Posted by: Ike2Love
[This review was collected as part of a promotion.] Perfect phone makes my browsering so much easier for me
Value
5
Written by a customer while visiting Samsung US