Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
My galaxy phone
on August 26, 2024
Posted by: Justme69
[This review was collected as part of a promotion.] I love my galaxy phone,,,I'll never use another type of phone again,,the AI is incredibly easy to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15 5G Free!
on August 26, 2024
Posted by: SmsngLovr4ever
[This review was collected as part of a promotion.] I needed a phone ASAP! And went to my nearest phone carrier provider and asked what specials they offered. Well, voila! This phone, samsung galaxy a q5 5g was free with a line! I said, "no way!" But they brought it out for me and it was perfect! It even has Galaxy AI with your account. Fast to speak any question i may have. Now I use it for all my needs. It's compact and light. It does the job. I recommend this phone for a quick purchase or an emergency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone Is great..
on August 26, 2024
Posted by: Mgon23
[This review was collected as part of a promotion.] Absolutely love this phone it gets the job done from streaming movies and music hardly ever buffers when you have it on a good wifi connection and hasn't let me down good security features and charges pretty quick battery life is good as well depending on how long you are on your phone watching videos camera is good no complaints there. I wish there was a plus version of it, I don't know if there is one. Always been a Samsung fan since I traded up from another maker and been satisfied since with their products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Seems Faulty
on August 26, 2024
Posted by: Gr8ful
[This review was collected as part of a promotion.] Hard to type. Letters don't catch correctly. There are delays in opening apps, etc. Even when wifi is connected and shows full bars, calls are dropped and messages aren't received on both ends.
On the other note, the galaxy does look good and presents well.
On the other note, the galaxy does look good and presents well.
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Salutations Gr8ful,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have the opportunity available, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Also take a look at, "Dropped calls on a Samsung phone" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your connectivity. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have the opportunity available, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Also take a look at, "Dropped calls on a Samsung phone" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your connectivity. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
5
Simple phone to use
on August 26, 2024
Posted by: Asoza13
[This review was collected as part of a promotion.] A great phone for child just starting off with a cell phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and reliable
on August 26, 2024
Posted by: Motor1024
[This review was collected as part of a promotion.] I use AI for marketing and sales techniques! Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are some of the best
on August 26, 2024
Posted by: Marzbarz
[This review was collected as part of a promotion.] The space on this phone is the best I've ever dealt with. The screens amazing for playing games, watching movies and much more. It's the perfect size for so much things and the features are pretty awesome too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy in review
on August 26, 2024
Posted by: MaggieMae
[This review was collected as part of a promotion.] The galaxy is my favorite device, this model is the most problematic of them all. I had to have settings changed so it will open with a tap not the button that doesn't want to work with a screen protector.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Aloha MaggieMae,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like assistance with troubleshooting your device at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like assistance with troubleshooting your device at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US