Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Easy to Use
on August 26, 2024
Posted by: Chobeenole
[This review was collected as part of a promotion.] My Galaxy AI has made using a cell phone easier than any other I've had in the oast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and easy
on August 26, 2024
Posted by: JMRoofing
[This review was collected as part of a promotion.] Galaxy AI is the best! Easy to use and lots of features that are always being updated to be better!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
A 15 5 G not so happy with this purchase
on August 26, 2024
Posted by: unkle2EZ
[This review was collected as part of a promotion.] I purchased this fone not knowing it wud only play 1 blootooth speaker at a time thru media out put unlike my previous fone (S10) !! Also It seems 2 lock up when it goes on 5G I have 2 w8 til I goes bak 2 4G b4 I can do anything on this fone !! I'm not happy at all with this purchase !! Also at times it seem 2 take a minute for it 2 responded 2 a command & I'm talk'n about like going from messages 2 contacts !! Really frustrating 2 say the least !!! A I keeps pop'n up for me 2 us more of the option but I haven't dun that yet !! Even when I do us A I it takes a minute for it 2 come up & be avaliable for me 2 use it at all !! Really not happy with this fone !! I'm really surprise at it because I've owned several other fone from Samsung & wuz pleased with thier performance @! This fone has really surprised in a bad way !! Wish I wud of gotten a different fone 4 sure !!
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Hello Unkle2EZ,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have the opportunity available, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like any further assistance after reviewing the resources that have been shared or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
ttps://www.samsung.com/us/galaxy-ai/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have the opportunity available, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your touchscreen. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like any further assistance after reviewing the resources that have been shared or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
ttps://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
4
Gets the job done.
on August 26, 2024
Posted by: Natrix
[This review was collected as part of a promotion.] The phone works and it works well. Don't really need to say anything else. Just wish the app that auto installs random apps wasn't forced into it in the last update. At least it can be turned off, but I'd rather be rid of it entirely.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Processor is fast
on August 26, 2024
Posted by: JunkmanJohnny
[This review was collected as part of a promotion.] Just love how fast the phone is. Very good phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life.
on August 26, 2024
Posted by: TheOneAndOnly
[This review was collected as part of a promotion.] The phone does what it needs and has a great battery life. I just wish it didn't heat up so quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Scale of 1 to 10.......
on August 26, 2024
Posted by: Halo77
[This review was collected as part of a promotion.] This product has been a very useful phone, with the new Galaxy AI FEATURES also the options of being able to pretest features to come. Scale of1 to 10. 9
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 26, 2024
Posted by: Galaxya15lover
[This review was collected as part of a promotion.] My samsung device is the best in my opinion galaxy AI is awesome gets everything pulled up very fast
Value
5
Written by a customer while visiting Samsung US