Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung is great because I love all the A.I's.
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love it for peacock.
I use All Samsung.
It's Good for streaming.
I use All Samsung.
It's Good for streaming.
I rate this Samsung Galaxy A15. With a 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone for many uses
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought my Galaxy AI about a year ago and it does a fine job for what I need. I don't do a lot, mind you, and what I do isn't fancy, but whether it's pics or personal videos, it does what I need it to do.
I would definitely get one again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow performance
on August 26, 2024
Posted by: Faeriekit
[This review was collected as part of a promotion.] Samsung phones have been my goto when it comes to phones. That said the Galaxy AI in the a15 is the slowest when it comes to doing anything. It takes forever to start up and sometimes I have to restart the phone just to get it to do anything. I doordash and have to use it for work and I have lost orders because it is so slow to open the app, or it will freeze when switching between apps. Also, it randomly shuts down apps when I am in the middle of doing something like texting a customer with details on their order or shutting down the radio app when listening to music. It is quite honestly the worst phone I have had since I had a flip phone in '98.
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Greetings Faeriekit,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Super smart phone FUN FUN FUN
on August 26, 2024
Posted by: GalaxyLoverAI
[This review was collected as part of a promotion.] I love this easy to use super smart phone the galaxy AI is so fun and easy to use it's a wonder how I ever lived without it! Super easy to use and learn plus at this price WOW so long loser phones and hello winner galaxy AI phone. This is the one to buy NOW! ENJOY the rich life now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and battery life
on August 26, 2024
Posted by: Kmiller
[This review was collected as part of a promotion.] I use AI all the time and very pleased with results
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good phone
on August 26, 2024
Posted by: Something
[This review was collected as part of a promotion.] This phone is realy good for its price and doesnt lag has a pong term battery with the new Galaxy AI the phone is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my Galaxy Ai ...
on August 26, 2024
Posted by: DavidluvsSamsung
[This review was collected as part of a promotion.] My phone the Samsung Galaxy A15 has made my time and life So simple. and with the Galaxy Ai I don't have to really think anymore, it literally does whatever I ask need it to to from managing my finances to controlling cost in my business day to day operations. This I can't buy anywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 26, 2024
Posted by: Love2stream
[This review was collected as part of a promotion.] I use my Samsung Galaxy A15 for streaming shopping online
Value
5
Written by a customer while visiting Samsung US