Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Olympics in Paris with Samsung phones
on February 27, 2024
Posted by: Lala1381
[This review was collected as part of a promotion.] I love my A14 5g, I got this phone because I couldn't afford the new galaxy at the time period and I always waiting for galaxy S24 to come out. I love having google lens down to the galaxy store. I love mostly all features, Samsung as a whole is a great phoperiod. I would love to have the S24, especially in Paris at the Olympics. Taking loose pictures and having IA with it. It would be amazing when in the lifetime experience!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What's the hype about!
on February 27, 2024
Posted by: Up2ub00
[This review was collected as part of a promotion.] Well easy to access from screens to apps.
I'm almost due for an upgrade, wondering what to jump too? Maybe note?
I'm almost due for an upgrade, wondering what to jump too? Maybe note?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good storage galaxy A15
on February 27, 2024
Posted by: Humbertos
[This review was collected as part of a promotion.] The cell phone brand has impriove my last one was a A20 plus but i have to get a new one since the A20 was rebooting by itself to much and i got this one A20 galaxy it has the same features only this time has the 5g featured and more storage 128 gb the one thing it didnt improve is the canera photos it still the same as my old model dark pictures average quality samsung need to put hdr quality pictures on their phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
amazing, very good life span and features.
on February 28, 2024
Posted by: Sillibilli
[This review was collected as part of a promotion.] I love my phone. This was my very first phone from Samsung and first phone in general and it's currently 2-3 years old and it still works very well. This phone has a good lifespan and great performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product isn't very good for running large app
on February 29, 2024
Posted by: Trucker4Ever72
[This review was collected as part of a promotion.] I use my device daily for both personal and business related stuff such as apps and messaging. The internal antennae aren't very good to keep a good strong signal for calls and apps. The device can't handle running large apps I need to do my daily business stuff as well as running games I like. This phone is almost constantly dropping calls and not sending or receiving text messages which is extremely frustrating when I'm trying to have a conversation with my loved ones or they're trying to contact me. I can't afford a phone that'll work well for my daily usage.
Value
2
Response from Samsung USBy Social Commerce, March 4, 2024
Hi there Trucker4Ever72, thank you for sharing your thoughts with us about your Samsung Galaxy A15. We completely understand how important your device is to you for your business and personal needs and we'd be happy to help ensure your device operates as intended and you have the best experience possible with this device. We have provided links to a few articles to help you troubleshoot the connection to help with the calls and text messages. We have also included a few links to help with the apps you are attempting to run whether they are causing the device to slow or are shutting down themselves. Lastly, we have provided a link to the Samsung Support Team if your device is not functioning as intended and additional troubleshooting measures are required or desired. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have had it for a few years now, No problems.
on February 29, 2024
Posted by: NeeNee
[This review was collected as part of a promotion.] I use my phone for everything. For a while it's all I had. I had to get a laptop because my eyes are not able to see small letters on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features sleek design and its speed is great
on March 2, 2024
Posted by: Leidalady
[This review was collected as part of a promotion.] I use my Samsung for work I wouldn't trade it for anything else because it allows me to do my job with speed and accuracy I don't know what I would do without it at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like phone it seems to work good
on March 2, 2024
Posted by: Simba43
[This review was collected as part of a promotion.] I like phone it seems to work good . I use it daily.
Value
5
Written by a customer while visiting Samsung US