Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Posted by: Liz M
from Planet Earth
Verified Purchase:Yes
Got 2 as gifts. Recipients are thrilled with quality & functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on August 12, 2024
Posted by: Phizzle
[This review was collected as part of a promotion.] It has Galaxy AI and the feature works great. It also takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is out of this world
on August 12, 2024
Posted by: JustJenn23
[This review was collected as part of a promotion.] My Samsung Galaxy A15 5G is one of the best phones I have used. It has great features. Great photo shop. Outstanding storage . It's light weight, not easy to crack . I love the security updates and it is a all around great phone. Great job on this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on August 12, 2024
Posted by: Taytay
[This review was collected as part of a promotion.] Galaxy AI. Is outstanding I use my phone to download songs and also movies
Value
3
Response from Samsung USBy Social Commerce, August 16, 2024
Salutations Taytay,
Thanks for taking the time out of your schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us regarding your purchase, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us regarding your purchase, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my last phone
on August 12, 2024
Posted by: Lilly420
[This review was collected as part of a promotion.] Its a great phone overall, but lately it has been a bit buggy. might be user error too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Fantastic camera
on August 12, 2024
Posted by: PapaBill
[This review was collected as part of a promotion.] I purchased my Galaxy A15 5G primarily for the quality of the camera. I was looking for a simple yet higher quality phone/camera within my budget. This Samsung checked all my boxes. It's very simple to use and the colors are spectacular. I'm not a professional photographer but when it comes to family pics and grandchildren I'm very happy with this phone.
Value
3
Response from Samsung USBy Social Commerce, August 16, 2024
Greetings PapaBill,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. We are so happy to hear that your Galaxy A15 has checked off all your boxes in terms of quality and affordability, PapaBill. If you would like to share any other feedback with us regarding your purchase, let us know by reaching out to Samsung Support at your leisure. We'd love to hear more from you sometime. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. We are so happy to hear that your Galaxy A15 has checked off all your boxes in terms of quality and affordability, PapaBill. If you would like to share any other feedback with us regarding your purchase, let us know by reaching out to Samsung Support at your leisure. We'd love to hear more from you sometime. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
3
Slow and unstable
on August 12, 2024
Posted by: Pineapples
[This review was collected as part of a promotion.] When on a phone call u can't really use the internet or send messages properly
Value
3
Response from Samsung USBy Social Commerce, August 16, 2024
Hey there Pineapples,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a good phone for the cost
on August 12, 2024
Posted by: ZzHandyone
[This review was collected as part of a promotion.] No samsung.Al only use of phone.if I acquire a device in future I will be happy to enter it
Value
4
Written by a customer while visiting Samsung US