Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Samsung A15
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone itself is nice overall I like the customizations samsung has like the theme of the phone I do feel like the phone tends to be slower then the phone I had before.
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Howdy Love2shop,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
My a15 5g review
on August 12, 2024
Posted by: Clowry126
[This review was collected as part of a promotion.] My a15 has no issues with processing all types of movies and games and all types of different pfds plus with galaxy Ai I feel a sense of privacy with all the features securing my device and helping me navigate through it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice look and size
on August 12, 2024
Posted by: SeVeN1984
[This review was collected as part of a promotion.] Nice look and size and strength. I've dropped it a hundred times an have no damage yet.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hi SeVeN1984,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It's nice to hear that your Galaxy A15 has been so reliable for you! Please feel free to contact Samsung Support if you would care to provide any other feedback with us regarding the performance, functionality, or durability of your device. We're here to assist you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It's nice to hear that your Galaxy A15 has been so reliable for you! Please feel free to contact Samsung Support if you would care to provide any other feedback with us regarding the performance, functionality, or durability of your device. We're here to assist you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy's Best
on August 12, 2024
Posted by: Rubbermaid4311
[This review was collected as part of a promotion.] Absolutely love Galaxy's AI. Hands down the best I've come across yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on August 12, 2024
Posted by: Syldog69
[This review was collected as part of a promotion.] This product does everything I need and features I didn't know I needed the AI function for searches and maps is right on point I love it ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on August 12, 2024
Posted by: Spoider
[This review was collected as part of a promotion.] It's reliable and keeps me connected and entertained! I love it so much that I own 2 of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and no lag.
on August 12, 2024
Posted by: Jankyy
[This review was collected as part of a promotion.] I got my phone a few months ago and it has been working well for my daily activities and whatever i need to use it. It doesnt lag and its very durable too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was great at first
on August 12, 2024
Posted by: Grandma
[This review was collected as part of a promotion.] I have a Galaxy A1 it was okay at first but now it freezes all the time tells me I need to restart for better performance really hard to navigate when I'm trying to like change settings on it and I have mobile data but when I'm out a lot of times it won't connect
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings Grandma,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take the time to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet." Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take the time to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet." Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US