Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best phone I've ever had period !!
on August 12, 2024
Posted by: Jayluvsjeesus
[This review was collected as part of a promotion.] Best phone I've ever had, reliable, durable and plays any game I'd like no problem! It's 600 times before I got a case in the screen never cracked ! Easy to use and all the new features it teaches me how to use very simply.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 12, 2024
Posted by: Crowsimage
[This review was collected as part of a promotion.] Amazing phone.great Galaxy AI! Will buy Samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera futures
on August 12, 2024
Posted by: Justlove
[This review was collected as part of a promotion.] For a first time mom we want to take as many pictures of ours growing up. We'll thanks to the galaxy A15 I can do that and with with any motion or face recognition. Yes all phones have that but for my experience this one has been the best 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and very Reliable
on August 12, 2024
Posted by: LoveMyLovelyGalaxy1
[This review was collected as part of a promotion.] Streaming, Gaming, Work and school! This device has by far been the best friend I've never had! It is helpful and reliable. I am very happy with the overall services and network provided.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my a15
on August 12, 2024
Posted by: Risaroo
[This review was collected as part of a promotion.] Samsung ai makes life so much simpler especially when it comes to using my phone for school related things. My a15 stays up to date on the latest Samsung updates easy to function as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the phone
on August 12, 2024
Posted by: Elpulpo
[This review was collected as part of a promotion.] This galaxy AI is good but just wish it was a bit bigger maybe more space capacity but I like the features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
THE BEST GALAXY IVE HAD!
on August 12, 2024
Posted by: Galaxymama2024
[This review was collected as part of a promotion.] This phone works amazing! It has so many features. Some I'm still learning about, and some I haven't had a chance to use yet and I've had the phone over a year now!
Surfing net is smooth and easy. Social media apps all work great. I use it to stream for my lunch break everyday, play games, maps for travel... everything. It also works seamless with Galaxy AI as well!!! If you want a cheaper Galaxy option from the super high priced models.... this should be your choice!!!
Surfing net is smooth and easy. Social media apps all work great. I use it to stream for my lunch break everyday, play games, maps for travel... everything. It also works seamless with Galaxy AI as well!!! If you want a cheaper Galaxy option from the super high priced models.... this should be your choice!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Freezes often and has to be restarted
on August 12, 2024
Posted by: Totealpha1
[This review was collected as part of a promotion.] My Samsung A15 freezes very frequently, 2 or 3 times per day, specially when trying to open Spotify, calendar, weather, or play music files
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings Totealpha1,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve what you may be experiencing. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve what you may be experiencing. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US