Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Upset and Annoyed
on August 12, 2024
Posted by: Aquariusgoddess
[This review was collected as part of a promotion.] I have had this phone for a year. I don't like it. The phone freezes and gets suck. I received double messages.
The upgrade doesn't do anything for the phones function. I ca t stand this phone
The upgrade doesn't do anything for the phones function. I ca t stand this phone
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Aloha Aquariusgoddess,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Chris12
[This review was collected as part of a promotion.] Galaxy al is the next big thing galaxy al built to unleash ur creativity I use my phone for all kinds of things like streaming music games and other things the features are amazing on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality of the screen
on August 12, 2024
Posted by: Evileye
[This review was collected as part of a promotion.] The phone is fast and the graphics and camera.quality are superb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on August 12, 2024
Posted by: LoveSamsungA15
[This review was collected as part of a promotion.] I have nothing bad to say with this phone.I have never had and issue with it.I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone is Great
on August 12, 2024
Posted by: Cory2024
[This review was collected as part of a promotion.] I use my samsung phone for a lot of things and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty color and strong
on August 12, 2024
Posted by: LELEkitty
[This review was collected as part of a promotion.] The pearl colored handset is pretty. Fits just right in my hand. I've dropped it several times wo a crack.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on August 12, 2024
Posted by: Sobrietyrenewed0514
[This review was collected as part of a promotion.] I love how resilient this phone is I've dropped it numerous times and still not a single scratch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent for normal use
on August 12, 2024
Posted by: NothingNorml
[This review was collected as part of a promotion.] This phone works well for basic functions such as calls, texts, or social media. The camera is really nice. I do find that some larger games run buggy and can cause device to freeze up when receiving an incoming call. I have missed a few calls due to frozen screen while playing games.
Other than that, great for the price range!
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings NothingNorml,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Also keep in mind that your device allows you to add up to 1TB of additional storage when you add a microSD card! If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Also keep in mind that your device allows you to add up to 1TB of additional storage when you add a microSD card! If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US