Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Excellent phone
on August 12, 2024
Posted by: Jesus89
[This review was collected as part of a promotion.] Samsung galaxy a15 5g excellent phone and Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I had so far after all these years.
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy a15 I have is nicer than the galaxy I had before especially when comes to the camera features and games I can download as much as I want without taking up any space. Love how you can make funny poses with the camera just as if you had Snapchat. Overall better quality phone for me it's even better than my note one plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a good entry level phone.
on August 12, 2024
Posted by: Zman1964
[This review was collected as part of a promotion.] This phone is a good basic phone for everyday use. It has good speed, and the galaxy AI is very efficient at finding anything you need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
In charge of your own Galaxy...
on August 12, 2024
Posted by: OneLeftRight
[This review was collected as part of a promotion.] I have been always a fan of the samsung galaxy series. No matter if you have a high end or a affordable version you get a great product.
The A15 5G is a very good phone that you can afford and don't feel like your missing out on opinions cause you didn't pay more.
I'm still learning to use the AI it has made learning what it's about easy I'm sure I will use it more in the future as I learn all the possibilities. Honestly I don't have a bad thing I can say about the the A15 5G it has gone above my expectations and I'm sure it will be a great tool for me for a while
The A15 5G is a very good phone that you can afford and don't feel like your missing out on opinions cause you didn't pay more.
I'm still learning to use the AI it has made learning what it's about easy I'm sure I will use it more in the future as I learn all the possibilities. Honestly I don't have a bad thing I can say about the the A15 5G it has gone above my expectations and I'm sure it will be a great tool for me for a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai great phone for small business. Great storage and can find everything I look for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Blackwidow614
[This review was collected as part of a promotion.] This A15 is amazing and I love all it's wonderful features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Expectations? Lower them
on August 12, 2024
Posted by: WoodBallwarriors
[This review was collected as part of a promotion.] For what it is, a budget phone, it does phone things. Sometimes. But let's talk about expectations. Don't expect to multitask, as there isn't much memory. Don't expect to be "wow'd" by the display, as it's a cheap one. Expecting to listen to music? Unless you've got a pair of Buds, forget it, the one speaker is so abysmal that if you increase the volume to hear it, the sound quality is like nails on a chalkboard. Expect to use your Samsung accessories? You can. Maybe. If I connect my buds while my watch is connected, my watch randomly disconnects and reconnects. Does not do this with any other Samsung phone I've had. You want a phone that feels good to hold? Well, if you're like me and sensory is a huge influence on purchase, once you feel
your fingers slide across the back, you'll want to throw it across the room. The scratchy texture (like record grooves, but finer) is a sensory nightmare. I wasn't even going to buy a case because of how cheap it is, but did so because of the back.
your fingers slide across the back, you'll want to throw it across the room. The scratchy texture (like record grooves, but finer) is a sensory nightmare. I wasn't even going to buy a case because of how cheap it is, but did so because of the back.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings WoodBallwarriors,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 128GB memory of your Galaxy A15 is no longer sufficient for your content, you do have the option of adding a microSD card, up to 1TB, to your device. If your speaker is not working properly on your device, check out "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also take a look at, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help troubleshoot your watch disconnecting from your smartphone. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 128GB memory of your Galaxy A15 is no longer sufficient for your content, you do have the option of adding a microSD card, up to 1TB, to your device. If your speaker is not working properly on your device, check out "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also take a look at, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help troubleshoot your watch disconnecting from your smartphone. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Written by a customer while visiting Samsung US
Customer Rating
3
Glitches annoying
on August 12, 2024
Posted by: Jamjar
[This review was collected as part of a promotion.] I torn I like some f the features but it has a lot of glitches
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Aloha Jamjar,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with whatever you may be experiencing with your Galaxy A15, however, we need more information than we currently have before we can do so. When you have the available time, please reach out to Samsung Support so we can help you troubleshoot your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with whatever you may be experiencing with your Galaxy A15, however, we need more information than we currently have before we can do so. When you have the available time, please reach out to Samsung Support so we can help you troubleshoot your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US