Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The 5 G speed is incredible.
on August 12, 2024
Posted by: SINBLACKOG74
[This review was collected as part of a promotion.] Galaxy AI is incredibly accurate in any response to my questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5G user!
on August 12, 2024
Posted by: USMC2531
[This review was collected as part of a promotion.] It's a great phone with excellent memory and internal storage quicker at loading as well. I haven't had a galaxy since galaxy 4 and my A15 5G is amazing. My last phone was a moto g pro and now I'll just stick with Samsung Galaxy's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My A15 has bugs
on August 12, 2024
Posted by: Depcharge
[This review was collected as part of a promotion.] I have a galaxy A15 for the past year or so and about 6 months ago my phone on off button on the side barely works. I have to push the button multiple times to get it to come back on which sometimes it thinks I'm trying to use 911.
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Greetings Depcharge,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any of your repair needs as well, if you're interested. Please feel free to reach out to Samsung Support when you have the available time for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any of your repair needs as well, if you're interested. Please feel free to reach out to Samsung Support when you have the available time for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on August 12, 2024
Posted by: Shan925
[This review was collected as part of a promotion.] I LOVE MY NEW PHONE THE FEATURES ARE AMAZING I LOVE THE FACT THAT IT HAS THE AI FEATURE WHICH IS A GREAT ADDITION TO THE GALAXY I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS PRODUCT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: GreenEyedMex80
[This review was collected as part of a promotion.] I love my photo I've always been a Samsung person. Great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't beat the features!
on August 12, 2024
Posted by: THERNIEARL
[This review was collected as part of a promotion.] Galaxy AI on the phone is very helpful and the image quality rocks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15
on August 12, 2024
Posted by: Lovex5
[This review was collected as part of a promotion.] Galaxy A15 has been a great addition to our family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features easy to use
on August 12, 2024
Posted by: Meggin
[This review was collected as part of a promotion.] The A15 5g from boost is very simple to use and has great features. I find myself resetting it often because it freeze a lot. I have only had it for a few months, but I didn't pay much so I didn't expect much. Other than that is really cute and hasn't cracked or anything.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Howdy Meggin,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy A15. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy A15. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US