Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phones internet protection
on August 12, 2024
Posted by: Bradenkoop
[This review was collected as part of a promotion.] The phones internet protection is phenomenal along with the amount of features it has for its camera is incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Samsung I've ever had
on August 12, 2024
Posted by: Mamielop2party
[This review was collected as part of a promotion.] It does let me use galaxy Ai on Google for plants. But it starts over and reboots sometimes 5 times a day. It's slow even after I delete and remove. It glitches at times and the screen stays stuck for minutes.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Good day Mamielop2party,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" when you have the available time to conduct some troubleshooting steps on your device to help resolve what you are experiencing with your Galaxy A15 rebooting itself. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Let us know if you would like further assistance or if you have any questions for us after reviewing resources that have been provided by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" when you have the available time to conduct some troubleshooting steps on your device to help resolve what you are experiencing with your Galaxy A15 rebooting itself. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Let us know if you would like further assistance or if you have any questions for us after reviewing resources that have been provided by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Written by a customer while visiting Samsung US
Customer Rating
4
Good Example of a Budget Phone
on August 12, 2024
Posted by: Ajel150
[This review was collected as part of a promotion.] I've had this phone for almost four months and it's been a good experience using this device overall the only gripe I have is the the times it gets overheated from app usage but other than that it's been a very reliable phone for it's price.
Let's start with it's physical features, the phone bost a aluminum abyss blue finish and it has a very nice consistent edge with good thickness to the sides, it's simplicity really gives it an edge over other similar phones in this category.
The touch sensor is really nice tho it can be inconsistent at times but hey what phone on the market has a 100% accurate sensor plus the sensor being a button really forces the design to have more sturdy buttons which is a plus in my book, my old phones always had broken button issues and having a sturdier button layout on the side of the phone has been really satisfying and nice I have to give that detail a 5/5.
Device specs, Ram as expected the ram is good for the budget but it can sometimes fall short if mismanaged properly through back ground apps, its good enough but I wish an extra 2gb of ram would be great to keep up with the processor.
Storage is 128gb and honestly coming from a 32gb device to 4x the storage space was freeing and comforting I honestly love every second of it. I don't have to mirco manage space as often anymore and I don't get annoyed by a full storage I really approve.
As for features I don't have more experience with like galaxy AI I love forward to looking into it more.
Let's start with it's physical features, the phone bost a aluminum abyss blue finish and it has a very nice consistent edge with good thickness to the sides, it's simplicity really gives it an edge over other similar phones in this category.
The touch sensor is really nice tho it can be inconsistent at times but hey what phone on the market has a 100% accurate sensor plus the sensor being a button really forces the design to have more sturdy buttons which is a plus in my book, my old phones always had broken button issues and having a sturdier button layout on the side of the phone has been really satisfying and nice I have to give that detail a 5/5.
Device specs, Ram as expected the ram is good for the budget but it can sometimes fall short if mismanaged properly through back ground apps, its good enough but I wish an extra 2gb of ram would be great to keep up with the processor.
Storage is 128gb and honestly coming from a 32gb device to 4x the storage space was freeing and comforting I honestly love every second of it. I don't have to mirco manage space as often anymore and I don't get annoyed by a full storage I really approve.
As for features I don't have more experience with like galaxy AI I love forward to looking into it more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast and reliable
on August 12, 2024
Posted by: Xtremewarhead
[This review was collected as part of a promotion.] This phone is amazing it's fast reliable and has many features like galaxy ai. Quick share
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone i love it
on August 12, 2024
Posted by: Busy4real
[This review was collected as part of a promotion.] Ai , i love the phone it's sleek and has alot of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, very happy customer!
on August 12, 2024
Posted by: Loveydovey
[This review was collected as part of a promotion.] I've had my Galaxy A15 5G for 3 years & still very happy I went with it. I love the Galaxy A1 feature as well, very helpful. I'm thinking about getting a new phone here soon & definitely will stick with the Galaxy edition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phones
on August 12, 2024
Posted by: AngieB
[This review was collected as part of a promotion.] I absolutely love Samsung products & my newest phone is no exception. I think I use my galaxy A15 for pretty much everything. It's extremely durable & just a wonderful product in general. In fact the last 3 times I've purchased a phone It's been a Samsung galaxy & I'll continue to be a loyal customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good
on August 12, 2024
Posted by: Lovelife
[This review was collected as part of a promotion.] Phone very good good camera like Pictures love it to enjoy it
Value
4
Written by a customer while visiting Samsung US