Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great storage and it loads fast.
on August 12, 2024
Posted by: Rabbit2623
[This review was collected as part of a promotion.] I love galaxy phones and Galaxy AI! Things load faster and voice commands work alot better than previous galaxy phones I've had. I use my phone for gaming, sports, and texting mainly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not good ,defective
on August 12, 2024
Posted by: Terell
[This review was collected as part of a promotion.] It's defective real badlike cut off by itself,screen pops out,cut on and off by itself, battery life it's wasn't a good phone
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Salutations Terell,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to dropping your phone and shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to dropping your phone and shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is the best I love to use it all the time and it downloads games really fast
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on August 12, 2024
Posted by: Becky82
[This review was collected as part of a promotion.] This Samsung Galaxy A15 has awesome features, takes excellent videos and posters, affordable, a good upgrade. Definitely worth it. "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on August 12, 2024
Posted by: Boaterbabe
[This review was collected as part of a promotion.] My A15 phone everything I need in a phone. Have had no problems at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad but not great...
on August 12, 2024
Posted by: Bighize
[This review was collected as part of a promotion.] It's a good phone for the price, but it's refresh rate is very slow and choppy when going between apps. Opening apps is very slow as well.
I do like the fact that it has a availability for a microsd card. Screen resolution is good.
Camera is average. The Galaxy AI works okay on it. I suspect the phones limited hardware causes it not to work great.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Greetings Bighize,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. For your convenience, I have included a link below that contains your device manual for your records. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to provide additional feedback with us regarding the performance of your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. For your convenience, I have included a link below that contains your device manual for your records. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to provide additional feedback with us regarding the performance of your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15 5G
on August 12, 2024
Posted by: Jenno7982
[This review was collected as part of a promotion.] This product is fast, reliable, and has great AI features. Searching is easy using voice. I always buy Samsung phones. The camera is good as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos
on August 12, 2024
Posted by: PenWyn1
[This review was collected as part of a promotion.] While at the pool we used the AG15 for photos and videos. They came out great! I was able to catch all the action and every moment.
Value
5
Written by a customer while visiting Samsung US