Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great product never have any issues
on August 12, 2024
Posted by: Shortyb
[This review was collected as part of a promotion.] Works great for everything I use it for, work, gaming etc . Never have any issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has Great features
on August 12, 2024
Posted by: DawnyAngel
[This review was collected as part of a promotion.] This phone has great features that you might not expect from a device that's not their "mainstream" phone. It's a great value. Love the Galaxy AI feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget friendly phone
on August 12, 2024
Posted by: TswainII
[This review was collected as part of a promotion.] I was searching for a cost effective device to fit my budget and came across this A15 that includes the galaxy AI. This phone has helped out tremendously, it's survived several major falls and still functions without any major damage (i.e cracks or the like). I highly recommend this device, I just wish it had a better camera or camera os.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has an great camera system
on August 12, 2024
Posted by: Boochie
[This review was collected as part of a promotion.] Galaxy ai is great only problem I have is all the pop up ads
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I have received from Samsung
on August 12, 2024
Posted by: Spartan77
[This review was collected as part of a promotion.] I use my Samsung galaxy as an everyday phone. The first day I got.it I was excited because it was brand new. After a few days my screen would stop working. I would have turn screen off and back on just to finish a text. I thought it was my screen protector but after time I realized it's the actual phone. I thought a upgrade sent out from Samsung would fix the bug issue however it did not. This has been the worst phone I've gotten from Samsung. I am looking to upgrade asap to get rid of this phone. The best thing to come from the upgrade is the Galaxy AI it really helps me search for things in a limited time.
Value
1
Response from Samsung USBy Social Commerce, August 13, 2024
Aloha Spartan77,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a15 5g
on August 12, 2024
Posted by: JDsgalaxya15
[This review was collected as part of a promotion.] Good phone plenty of storage for me. Camera is awsone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a ok phone
on August 12, 2024
Posted by: Sakurableachfan64
[This review was collected as part of a promotion.] I got this phone as a gift and I have to say it's not bad but I just wish it had more storage it's really terrible on storage
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Budget Android
on August 12, 2024
Posted by: VonnRiot
[This review was collected as part of a promotion.] Needed a new phone but on a strict budget, so went with samsung 15. This phone does everything I need and then some! I watched a few review videos online before my purchase, and I was pleasantly surprised and the power this "budget" phone has! I've never had a dropped call and service is always strong, device is zippy and never freezes. I recommend this device for anyone who needs a good money for not alot of money. I paired it with a galaxy watch and I never miss any notifications or calls!
Value
5
Written by a customer while visiting Samsung US