Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The best phone
on August 3, 2024
Posted by: Larryland
[This review was collected as part of a promotion.] I have always used Samsung because I find it very easy to use and it has a very good image and applications. When I use it to play it is also very good with some incredible games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely recommend!!!
on August 3, 2024
Posted by: X3vilxmortyx
[This review was collected as part of a promotion.] I really love the galaxy A15 5G! The way the phone operates unparalleled and the happiness from all the space definitely makes the world of a difference to all the gamers I've got 20 plus games so far and still over 95 gigs of space THANK YOU SO MUCH TMOBILE !! KEEP UP THE GREAT WORK!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wish it wireless charged
on August 4, 2024
Posted by: Bear74
[This review was collected as part of a promotion.] Really thought this phone did it's hard to find out when buying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone nice audio and nice
on August 4, 2024
Posted by: Chadderbox
[This review was collected as part of a promotion.] Galaxy ai is a good phone , has good graphics good for streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone overheats
on August 4, 2024
Posted by: Eddie12
[This review was collected as part of a promotion.] Phone overheats when playing games gets on my nerves
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Salutations Eddie12,
Thanks for taking the opportunity to review your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Feel free to contact Samsung Support if you would like further assistance after reviewing the resource that has been shared if you have any questions. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the opportunity to review your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Feel free to contact Samsung Support if you would like further assistance after reviewing the resource that has been shared if you have any questions. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
4
Letting go of the old and excepting the new
on August 5, 2024
Posted by: MsCookie
[This review was collected as part of a promotion.] This phone has the taste, quality, and technology that two of my past phones had.. I mean I had an extremely hard time switching letting go of my wellknown and very expensive popular phone to my last phone.. the switch was a breeze.. I fell in love with my last phone.. and it played its part very well in my life on a day-to-day basis any less than me 4 years and I never upgraded that model but the battery and it's the last day and exploded so here I am with me model I have to say I have the best of both worlds. I have features both my last phones offered. The technology is amazing, the pixels are fantastic, everything works so smoothly. The picture quality by itself would make you think you were at a photo studio and everything was high quality and professional. I'm able to get my paperwork done and sent as if I were sitting at my bosses desk .. I'm very impressed with the technology, the speed of how all the apps have no lag time and everything processes so effortlessly.. having the best features that both of my last phones had but one or the other lacked and didn't fully accommodate every need that I had but this one marvelous very very happy with this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use for seniors
on August 5, 2024
Posted by: GrandmaSharley
[This review was collected as part of a promotion.] I am 60 years old.This is the second A15 I have purchased. My previous one I accidentally broke Stupid me bought a different brand Before purchasing my second one. That did not work out so well it was hard to use.It didn't have the same features So I could not figure it out and I was very frustrated.
I love the Galaxy AI On this phone. I take a lot of pictures because i'm a grandmother. Galaxy AI Helps even this old woman With editing So I don't.
Have to take hundredth pictures to get one good one
Galaxy AI Helps me with with sending good texts and emails.I'm sure people are neither and appreciate That they can Understand my texts better.
I love this phone and if I had to purchase another one in case I lose or break this one again I will not get a different phone.
I love the Galaxy AI On this phone. I take a lot of pictures because i'm a grandmother. Galaxy AI Helps even this old woman With editing So I don't.
Have to take hundredth pictures to get one good one
Galaxy AI Helps me with with sending good texts and emails.I'm sure people are neither and appreciate That they can Understand my texts better.
I love this phone and if I had to purchase another one in case I lose or break this one again I will not get a different phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on August 5, 2024
Posted by: Ahuevo
[This review was collected as part of a promotion.] Love watching video games and more fan of samsung products
Value
4
Written by a customer while visiting Samsung US