Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Awesome Phone
on July 30, 2024
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I love this phone and the Galaxy AI works amazingly together. I will never have anything but a galaxy from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on July 30, 2024
Posted by: Coopie
[This review was collected as part of a promotion.] My device is a good product for most part. Galaxy Ai is very convenient to help with spelling to looking up things as items pictures photos. Phone runs a bit on the slow side though. I would recommend for another customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The A15 from Samsung
on July 30, 2024
Posted by: SleepyPanda00
[This review was collected as part of a promotion.] I was skeptical of this phone when I first received it, I usually lean toward another brand. But the A15 has actually impressed me. It runs several apps & has excellent graphics for pics & the camera. I did find some difficulty in getting the NSF card functions to load properly to use at stores though. It needs to be streamlined toward the operative functionality there in my opinion. It gets complicated to attempt to maneuver to the wallet as you need to to access functions when in the store. The 5G service is definitely faster & the processor keeps up. However the phoned ones seem to have an over heat issue when charging from time to time that slows everything, including the wifi.
Overall though I am impressed by the Samsung A15 5G, it's a hood phone.
Overall though I am impressed by the Samsung A15 5G, it's a hood phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on July 30, 2024
Posted by: Jose2596
[This review was collected as part of a promotion.] This prone can last for 2 days without charging it and it has great features and it has great network and so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great to work on new projects
on July 31, 2024
Posted by: Luvs2eaticecream
[This review was collected as part of a promotion.] So far I am very pleased with my device. Everyday I'm learning something new about my phone. What else can I do?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Has a few glitches
on July 31, 2024
Posted by: Blueeyes
[This review was collected as part of a promotion.] My Galaxy A15 has a few glitches it's does want it wants to sometimes and it slows down all the time with the 5g service
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Greetings BlueEyes,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Whenever 5G coverage is not available, your phone will automatically fall back to 4G or 3G speeds. Check to see if your phone is displaying the 5G indicator on the status bar. If it isn't, your phone is using either 4G or 3G. The 5G indicator's appearance will vary based on carrier. For more information, take a look at, "Use 5G on Galaxy phones and tablets." If you would like to share additional feedback about the performance and/or functionality of your Galaxy A15, please feel free to reach out to Samsung Support at your leisure. We'd love to hear more from you! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00083184/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Whenever 5G coverage is not available, your phone will automatically fall back to 4G or 3G speeds. Check to see if your phone is displaying the 5G indicator on the status bar. If it isn't, your phone is using either 4G or 3G. The 5G indicator's appearance will vary based on carrier. For more information, take a look at, "Use 5G on Galaxy phones and tablets." If you would like to share additional feedback about the performance and/or functionality of your Galaxy A15, please feel free to reach out to Samsung Support at your leisure. We'd love to hear more from you! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00083184/
Written by a customer while visiting Samsung US
Customer Rating
3
Decent features but has its downfalls
on August 1, 2024
Posted by: Adunkle84
[This review was collected as part of a promotion.] Has a good camera, & great storage capacity 128gb. Past that the phone lacks in my opinion. The battery life on this phone is terrible especially once it reaches about 30% or less. The screen is only 720p, and they didn't make this model compatible with wireless charging stations, which is a bummer. I think they could've put a little more work into this phone.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hey Adunkle84,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the opportunity available, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help learn how to optimize your battery life. If you're looking for devices that offer the wireless charging feature, check out our S Series and Z Series of devices. These devices will also offer higher resolution displays as well. Let us know if you would like any further assistance by contacting Samsung Support after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
\https://www.samsung.com/us/mobile/phones/all-phones/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the opportunity available, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help learn how to optimize your battery life. If you're looking for devices that offer the wireless charging feature, check out our S Series and Z Series of devices. These devices will also offer higher resolution displays as well. Let us know if you would like any further assistance by contacting Samsung Support after reviewing the resources that have been shared. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
\https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy
on August 1, 2024
Posted by: Kat2332
[This review was collected as part of a promotion.] I love my I wouldn't use any other phone. I've been using them for order over 10 yrs.
Value
5
Written by a customer while visiting Samsung US