Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Dependable Galaxy
on July 30, 2024
Posted by: MagnificentMaddy
[This review was collected as part of a promotion.] My Galaxy A15 is my bestie. Always with me. I'm confident that she will last the whole day with me. She gives me information and direction to make my days go smoothly and easier. She captures outstanding images, sounds and moments that count. She keeps me on track every day towards a better future ✨️ I depend on her and she doesn't disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is slow
on July 30, 2024
Posted by: Death990
[This review was collected as part of a promotion.] The phone is slow but it is good I will like more ram for games
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hello there,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. Let us know if you would like to share additional feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. Let us know if you would like to share additional feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
2
Basic phone
on July 30, 2024
Posted by: OfcBae30
[This review was collected as part of a promotion.] Just received this phone and so far it is slower than the galaxy counterparts. I've had some glitches with certain apps and had to change the sensitivity on the screen due to this. Hopefully, I will come more accustom to this phone and it's setup.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Howdy OfcBae30,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more information before we would be able to do so. If you would like to reach out to Samsung Support at your earliest convenience, we would be happy to assist you further. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more information before we would be able to do so. If you would like to reach out to Samsung Support at your earliest convenience, we would be happy to assist you further. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
2
Constant problems
on July 30, 2024
Posted by: Else1009
[This review was collected as part of a promotion.] I have to bang on my phone practically to get it to open sites or apps. Have had worst connections of any phone I have ever had. Not impressed at all.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Greetings Else1009,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy assisting you with what you may be experiencing with your device, however, we would need some more information from you before we can do that. When you have more time available, please do not hesitate to contact Samsung Support for troubleshooting assistance on your Galaxy A15. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy assisting you with what you may be experiencing with your device, however, we would need some more information from you before we can do that. When you have more time available, please do not hesitate to contact Samsung Support for troubleshooting assistance on your Galaxy A15. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone I have a Galaxy A14
on July 30, 2024
Posted by: Kateyes
[This review was collected as part of a promotion.] This phone is awesome and it really works great and Galaxy Al
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!!
on July 30, 2024
Posted by: Bigmatty
[This review was collected as part of a promotion.] I love it soon much it does everything I need in a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device but miss my 22 still.
on July 30, 2024
Posted by: KelzJo
[This review was collected as part of a promotion.] I am disappointed that I had to replace my S22. However the A15 is a good device and fairly priced. I like the camera on this phone but I can tell the difference in models and cameras going back to the A series. I only purchase galaxies but I wish I had the money to buy another S Series. AI is available on the A15 but I imagine the experience to be better on other devices. Haven't had this phone long but I am not as disappointed as I thought I would be. Miss the DEX though. That is the coolest thing ever in my opinion and I am looking forward to ensuring my next replacement will have it. Bought this one to get me by until I'm able to invest in the device I want. Wasn't too concerned about specs until I learned what all the 22 could do and now I'm conflicted bc I'm not in the dark completely but I'm standing here knowing what is out there but forced to wait. Unfortunately money don't grow on trees but I'll be keeping this A15 very solid and dependable. Feels good in the hand(s). Perfect screen size . Satisfied for the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect back up phone
on July 30, 2024
Posted by: Tealing
[This review was collected as part of a promotion.] This is my back up phone - as I'm known to misplace a phone or two. I simply keep it sync to my Galaxy 20. I haven't used AI on the phone yet., however it, as mentioned is sync daily.
Value
4
Written by a customer while visiting Samsung US