Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Great phone
on July 30, 2024
Posted by: LMoore43
[This review was collected as part of a promotion.] Galaxy A15 is an awesome, smooth to touch cool phone. I am so glad to say I have one. Thank you Galaxy A15.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is very durable.
on July 30, 2024
Posted by: TurtleEnvy
[This review was collected as part of a promotion.] I have not required usage of the Galaxy AI but I'm sure its great. I dont know what I would do without my Galaxy. It saves me alot of time with its map feature and I say it's durable because I have dropped it so many times and it's still a tickin'. Even though it is cracked. I find new features all the time that I didn' realize were there.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features and space
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI still new to it, seems great to have extra help on the go .
I love the features it has helps me customize my device and makes it look new always, themes, ir offers are great
I use device to stream over to TV to watch my apps, plus I use GPS
The brand is just great , it always comes out with new love that about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great size, kinda slow processor.
on July 30, 2024
Posted by: LoganJ
[This review was collected as part of a promotion.] Overall satisfied, wish it wouldn't freeze sometimes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Simplistic but user friendly.
on July 30, 2024
Posted by: Shelle
[This review was collected as part of a promotion.] It is really user friendly. Simple. Just wish it wasn't so basic. It's just like an othera really. GALAXY AI is scary and I'm not sure if I feel comfortable.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceAugust 2, 2024
Salutations Shelle,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this device & the battery life.
on July 30, 2024
Posted by: Bsquare1
[This review was collected as part of a promotion.] I was totally impressed when I was introduced to my galaxy A15.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 30, 2024
Posted by: McCoop
[This review was collected as part of a promotion.] Galaxy AI This was a great phone for the price, serves it purpose and convenient options. Highly recommended for a lower budget phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has good features
on July 30, 2024
Posted by: Missmeka
[This review was collected as part of a promotion.] I love my phone I just don't like that it's moves slow ND freeze up off and on but other than I wish it had wireless charging
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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