Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Samsung 15A
on July 29, 2024
Posted by: Jlong1
[This review was collected as part of a promotion.] Samsung 15 does what it should for the price. A bit of a step down from previous 20. Trouble with touch screen from day 1.
Being the only android in a family of 7 ,
I have a hard time argueing the superiority of Samsung , yet I always do.
Being the only android in a family of 7 ,
I have a hard time argueing the superiority of Samsung , yet I always do.
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Good day Jlong1,
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have some free time available, take a moment to review "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance or if you think of any questions that you have for us. We're here for you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. When you have some free time available, take a moment to review "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance or if you think of any questions that you have for us. We're here for you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Customer Rating
4
Several great features!
on July 29, 2024
Posted by: Blondie2u
[This review was collected as part of a promotion.] Great phone for the price. Battery life is wonderful and thus phone is super easy to navigate. My only complaint is the camera. 98 % of my pictures are blurry. Otherwise great phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Spahthy
[This review was collected as part of a promotion.] Great reception, great camera, haven't used Galaxie AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and very consistant.
on July 29, 2024
Posted by: TPAINLOVE
[This review was collected as part of a promotion.] I don't like any of the AI at all for any reason. There are enough fakes and false accusations and assumptions roaming the world already. I feel like the AI is only adding to the problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone Simply the Best
on July 29, 2024
Posted by: Sabastian
[This review was collected as part of a promotion.] I love this phone I love the response time I love how it has a high storage and a high memory it is an amazing phone does everything I want and the AI on it is stunning it is the best phone I've ever owned I would recommend it over and over and I am a constant Samsung user have been my whole life I would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT FEATURES
on July 29, 2024
Posted by: Shanshan925
[This review was collected as part of a promotion.] I LOVE THE PHONE OVERALL KEEPS A CHARGE I LOVE THE FEATURES AND ESPECIALLY THE AI. I WOULD RECOMMEND THIS PHONE IF SOMEONE WERE LOOKING FOR A SAMSUNG PHONE.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast
on July 29, 2024
Posted by: BamBam
[This review was collected as part of a promotion.] Great picture and ai is very 👍 great phon great great great phone. I would tell everyone about it but I don't work the s store and they get paid my bills.........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tons of new features
on July 29, 2024
Posted by: Blueyezblkheart
[This review was collected as part of a promotion.] Galaxy A15 5G has yet again not disappointed. From the new AI features on both the camera and texting app makes mundane jobs exciting. I give this phone a 10!!!! Way to go Samsung
Value
5
Written by a customer while visiting Samsung US