Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great introductory 5g with good storage
on July 29, 2024
Posted by: PizzaOne
[This review was collected as part of a promotion.] Originally this is a replacement for a 4g A50, I was hesitant to go down from a 50 to a 15, but I was pleasantly surprised how big the storage is for an introductory phone, and the speed of the phone.
I use it mostly for daily items, health apps, social media, games, some streaming, but also do work on it, outlook, teams and other applications. Both live happily and harmoniously in the phone.
With the latest updates, the AI got improved and now I have my phone and my house smart system both responding when I go "Hey Google". I use it more and mote on the road to quickly find locations based on my needs.
I love my Samsung, and this phone is more than what it's advertised.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good picture great reception use it all day
on July 29, 2024
Posted by: 24TowKat
[This review was collected as part of a promotion.] Use my phone for everything work games
Social media
Social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like my Samsung Galaxy A15 5G phone!
on July 29, 2024
Posted by: HappyCamper54
[This review was collected as part of a promotion.] I ordered and received my Samsung Galaxy A15 5G phone several months ago and I am pretty happy with it. I love all the features that come with this phone, and the 128 GB memory is awesome. The camera takes great pictures and the audio is pretty clear and crisp. I can only think of one thing that has room for some improvement. The ability to take a screenshot is a bit difficult because even though I have it set to take a screenshot when I scan my palm across the screen, it takes several attempts and sometimes nothing I do will get the phone to take a screenshot. I can pull down on the screen from the top and I can manually take a screenshot but that's a bit time consuming and I screenshot a lot of things. That method does work though, I just wish that when I slide my palm across the screen that it would be recognized as a request for a screenshot. All in all, it's a nice phone at a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Fond of my Galaxy
on July 29, 2024
Posted by: AshleyP96
[This review was collected as part of a promotion.] I enjoy my device immensely. The assistant makes it easy to use any time, even hands free
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my needs
on July 29, 2024
Posted by: Locbabe68
[This review was collected as part of a promotion.] Purchased 2 phones, quick response and able to do everything I need without a high cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My A15 Phone
on July 29, 2024
Posted by: Liljoe
[This review was collected as part of a promotion.] To me the A15 is a great phone overall I like it it's comfortable to use and easy it's only downside I see about it as it does not have enough memory if it had more than 128 gigabytes of memory I would be a very happy thing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's been very adequate.
on July 29, 2024
Posted by: davshe
[This review was collected as part of a promotion.] It's done what I needed and am not unhappy with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
NEEDS WORK
on July 29, 2024
Posted by: GalaxyUserA15
[This review was collected as part of a promotion.] I've had (3) Galaxy A15 5G's in the past 5 months and all of them have the same issues. They flash and/or twitch when trying to use the keyboard, the screen freezes, the keyboard doesn't show characters when pressed and you can't pick-up calls when device rings because it doesn't show you the phone call screen in order to press the answer call button.
I just might have to try the Galaxy AI.
I just might have to try the Galaxy AI.
Value
1
Response from Samsung USBy Social Commerce, August 1, 2024
Howdy GalaxyUserA15,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us after reviewing the resources that have been provided by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us after reviewing the resources that have been provided by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US