Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Totally love it
on July 29, 2024
Posted by: Thumpervamp
[This review was collected as part of a promotion.] Galaxy AI fantastic phone i love my Galaxy I have had Samsung products for a long time and I keep coming back every time fully recommend them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the new style
on July 29, 2024
Posted by: Doglover31
[This review was collected as part of a promotion.] I like the style I wish the camera had better quality though.
I use my phone for gaming, streaming and social media.
I use my phone for gaming, streaming and social media.
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Good day Doglover31,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/mobile/phones/all-phones/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
2
I've had problems since day one.
on July 29, 2024
Posted by: bananahead
[This review was collected as part of a promotion.] I've had problems with the touch screen. If I touch one app, sometimes another one opens. The sd card stopped working. I took it out to wipe it off and put it back like I was told to and it still didn't work. I've been use the wifi to make calls for over a month. I still like Galaxy phones, especially the S series. I've never had a problem like this before.
Value
2
Response from Samsung USBy Social Commerce, August 1, 2024
Hello Bananahead,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Using an SD card is a great way to expand and manage your storage. It's cost-effective, frees up internal memory, and is easily removable, so you can access the files using a PC. Most issues with the SD card can be solved with a few simple steps. "Issues with SD cards on a Samsung phone or tablet" is a great resource that may help you resolve what you may be experiencing with your microSD card. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet" if it seems like your device is not staying connected to your wireless carrier's network. If you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001474/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Using an SD card is a great way to expand and manage your storage. It's cost-effective, frees up internal memory, and is easily removable, so you can access the files using a PC. Most issues with the SD card can be solved with a few simple steps. "Issues with SD cards on a Samsung phone or tablet" is a great resource that may help you resolve what you may be experiencing with your microSD card. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet" if it seems like your device is not staying connected to your wireless carrier's network. If you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001474/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15
on July 29, 2024
Posted by: MYSTERIOUS23
[This review was collected as part of a promotion.] This device has AI and has advanced features such as touch ID and Bluetooth. It has a good camera and you get a bang for your buck device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, great price
on July 29, 2024
Posted by: DeezNutz2
[This review was collected as part of a promotion.] This is a great phone for the price that it sells for. The features are quick and the memory is sufficient to hold all your pictures and games and apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love My Upgrade
on July 29, 2024
Posted by: LacieAnn
[This review was collected as part of a promotion.] I upgraded from and A03 to the A15. Such a beautiful upgrade from my old phone. More internal storage, better visual display and so so so much faster. I can't believe I waited as long as I did to upgrade. Beyond happy with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone ever! Samsung Galaxy A15.
on July 29, 2024
Posted by: SamsungScotty
[This review was collected as part of a promotion.] My Samsung Galaxy A15 is by far the greatest phone I have ever purchased. It's so fast and reliable, and I have never once experienced anything negative at all regarding this phone. It takes the best pictures and videos I ever seen, and with the many various tools I have I often use Samsung AI to take and create some of the most incredible and amazing photos and videos that my friends and family often ask how I became such a talented photographer! I absolutely love my Samsung Galaxy A15, and wouldn't even consider having any other phone! Packed with all my favorite features and lightning fast, I highly recommend the Samsung Galaxy A15 to those of whom may be looking for an incredibly robust and powerful system and top of the line graphics and speed and storage. Look no further.! This phone will become your all-time favorite, stocked with tons of features and so easy to use and incredibly intelligent and efficient, you will fall in love with it, just as I have. Enjoy your new Samsung Galaxy A15, you won't ever regret owning this amazing phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great galaxy device!
on July 29, 2024
Posted by: MrBeard
[This review was collected as part of a promotion.] Cheap device with all the features that an expensive device has including galaxy AI/ai features as well. Would highly recommend this device for anyone that isn't trying to break the bank! Great over all phone and still part of the galaxy and android top tier devices!
Value
5
Written by a customer while visiting Samsung US