Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Very durable phone!
on July 29, 2024
Posted by: CurtGalaxy
[This review was collected as part of a promotion.] It's great and the extra storage card is super helpful!
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there CurtGalaxy,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. We're so thrilled to hear that you have been enjoying your Galaxy A15 so far since unboxing it! Please feel free to contact Samsung Support if you would like to share any other feedback with us on your purchase of if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. We're so thrilled to hear that you have been enjoying your Galaxy A15 so far since unboxing it! Please feel free to contact Samsung Support if you would like to share any other feedback with us on your purchase of if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone all in alll
on July 29, 2024
Posted by: Redneckcraig81
[This review was collected as part of a promotion.] I truly enjoy my A15. I've U.I. is very intuitive and easy to use. The constant addition of new things is great. The optics and feel are not cheap at all. However the only complaint I have is the fragility of the screen. It takes almost nothing for them to crack. If it weren't for that the device would be pretty much infallible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5g
on July 29, 2024
Posted by: BeeTalking
[This review was collected as part of a promotion.] What an upgrade from my old LG smartphone. Bought this device for my mother and she loves it. Very east to use whether you've had an android device before or not. This doesn't have any of the galaxy a.i features unfortunately......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so simple to use.
on July 29, 2024
Posted by: GALAXY4EVER
[This review was collected as part of a promotion.] I love my Galaxy phone. It is so simple to use, and no extra hassle. I would love a Galaxy AI. Mine is older and starting to slow even after cleaning up my storage. But that's ok. I still love it. Will never switch to a different phone other than Samsung Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Phone
on July 29, 2024
Posted by: Pupmom
[This review was collected as part of a promotion.] Galaxy AI. I have had this phone for quote a while. Memory has been an issue as has battery usage. It does take great pictures and video.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not pleased with this phone
on July 29, 2024
Posted by: Zay777
[This review was collected as part of a promotion.] When I first bought this phone the second day I had it I went black screen on me and I couldn't use for weeks and then the phone is slow choppy not something I would like to work and the fact that he doesn't have the AI I'm trying to look at the Galaxy AI is a bummer
Value
2
Response from Samsung USBy Social Commerce, August 1, 2024
Howdy Zay777,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. Also take a look at, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your display. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. Also take a look at, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your display. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G
on July 29, 2024
Posted by: Fayette
[This review was collected as part of a promotion.] I have nothing bad to say about the Galaxy A15. This phone is priced reasonably and is a great starter phone. Takes amazing photos and panorama puctures as well. It has a great screen size and fits great in your hands. This is an android phone and comes with 128gb. You can get a screen protector as well as cases for this phone. I highly recommend the A15.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone for the value
on July 29, 2024
Posted by: Leversole6
[This review was collected as part of a promotion.] Decent phone for the value. Galaxy AI Or any AI for that manner is a bunch of crap, And I won't use it. Wish I could uninstall it from all of my samsung devices.
Value
4
Written by a customer while visiting Samsung US