Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is overall amazing!
on July 29, 2024
Posted by: MrDictiontinar
[This review was collected as part of a promotion.] I just love how this phone operates. First off, Galaxy Ai has helped me with things that I probably couldn't do myself. Next, the shortcuts are so unique. Lastly, the phone has good quality video streaming and gameplay. This phone is super great and reliable to all people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on July 29, 2024
Posted by: Ravenlov3
[This review was collected as part of a promotion.] I love his phone it's easy for me to understand how to use it's easier to take pictures it makes my lifestyle so much easier to have this phone with other phones I don't understand how to use them but this one it's easy it's like it was made for me I love Samsung I couldn't live life without a Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has ok features
on July 29, 2024
Posted by: tmanda
[This review was collected as part of a promotion.] This product is ok not great features but ok the speed is ok
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hello there Tmanda,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to elaborate on what you may be experiencing with your Galaxy A15's performance and functionality or if you would like any further assistance. We'd love to hear more from you! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to elaborate on what you may be experiencing with your Galaxy A15's performance and functionality or if you would like any further assistance. We'd love to hear more from you! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect back to life
on July 29, 2024
Posted by: Rick123240
[This review was collected as part of a promotion.] Been homeless for awhile and finally got a working pay the bill phone again lol! Always loved to use Samsung products because they give the freedom to customize things how you want and was always affordable. I love this galaxy A15 5G phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
product has great screen and camera
on July 29, 2024
Posted by: Mamatrin
[This review was collected as part of a promotion.] my phone has a great screen size and great camera for pictures. The A1 tablet also has great cameras and clear screen pixels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly quick!
on July 29, 2024
Posted by: MilissaG
[This review was collected as part of a promotion.] I volunteer at a non-profit thrift store and I constantly use my A15 to price unusual items, create listing's for online marketplace apps and communicate with donors and organizers. The camera produces really stunning, crisp pictures perfect for marketplace posts. I've posted a few videos advertising our store and I use video calling all the time- the quality is great. The phone feels intuitive and easy to use and responds quickly no matter how many apps I download. It's packed with all the Samsung goodies like Samsung pass that make digital living a little easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on July 29, 2024
Posted by: Jenny24
[This review was collected as part of a promotion.] The Galaxy Ai is a great feature for me to use all time. Makes it so nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap phone cheap price
on July 29, 2024
Posted by: jetman
[This review was collected as part of a promotion.] Galaxy AI for a a chance for a new phone because the Samsung I have just keeps freezing or slows down quite frequently
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Greetings Jetman,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance or if you have any questions for us. We're always more than happy to assist you in every way that we can!
Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance or if you have any questions for us. We're always more than happy to assist you in every way that we can!
Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US