Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love samsung
on July 29, 2024
Posted by: CALIIGUY39
[This review was collected as part of a promotion.] GREAT DEVICE REFRESH RATE GOOD...HD ON MY PHONE GOOD..AND THE USAGE OF THIS AI THING IS GREAT..HELPS ALOT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and great new Samsung features
on July 29, 2024
Posted by: Fvictor7
[This review was collected as part of a promotion.] Love the new stuff from Samsung and the fact that it integrated better with my Samsung Galaxy watch. The built in AI feature is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on July 29, 2024
Posted by: Moore2Life
[This review was collected as part of a promotion.] I use AI for a number of things.
I like playing games on my phone, really good quality.
The best feature on my phone is samsung health.
I like playing games on my phone, really good quality.
The best feature on my phone is samsung health.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's awsome
on July 29, 2024
Posted by: Lover432
[This review was collected as part of a promotion.] I just use my phone for family reasons. And for games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price
on July 29, 2024
Posted by: Britt00
[This review was collected as part of a promotion.] The camera is super great, no dropped calls. Haven't had any issues with it and I've had it since mothers day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and has a great camera
on July 29, 2024
Posted by: BMoney
[This review was collected as part of a promotion.] This Samsung device is durable, fast, sleek, great camera and a good size. Love the design on the back and it's affordable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its a little slow transitioning between Apps
on July 29, 2024
Posted by: Don23Thom
[This review was collected as part of a promotion.] The A15 is a decent phone for the price. It does exactly what you need as long as you are not worried about the speed. Still a good phone overall.
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Don23Thom,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
4
Runs fast, perfect phone
on July 29, 2024
Posted by: KennyA
[This review was collected as part of a promotion.] The phone itself runs perfectly, able to multitask efficiently and play games. I use the device to run emulation, and the device runs it absolutely smoothly, like butter.
I especially enjoy the Galaxy AI experience, which helps me visualize things which I couldn't think of myself. It helps me with making lists, figuring out problems, and much more.
The device sometimes suffers from phantom touch syndrome, where it has all these random touches without me even interacting with it, and sometimes it also completely stops responding to touch, but both of these are easily fixed with a quick turn off and turn on, so it doesn't detract from the device all that much.
All in all, this is a wonderful device with few problems. Enjoyed it, and will keep Samsung in mind for the next time I purchase a new phone.
Value
4
Written by a customer while visiting Samsung US