Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love Samsung Galaxy phones
on July 29, 2024
Posted by: AprilK
[This review was collected as part of a promotion.] the A15 5g has been great. I love all the storage space I have. I have not had to worry about having too many pictures or videos which Is great.
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This this product is very durable
on July 29, 2024
Posted by: CROXXX13
[This review was collected as part of a promotion.] I can always count on this phone to be in top working order
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the features
on July 29, 2024
Posted by: 10Xena
[This review was collected as part of a promotion.] I just prefer Samsung products they are easier to use for me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Samsung brand and their products
on July 29, 2024
Posted by: Pittymom
[This review was collected as part of a promotion.] I love this product I will never chose another brand, Samsung is the only product I'll use. The AI feature in this model is awesome I use it from time to time and it's so realistic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor A model phone
on July 29, 2024
Posted by: Larrymea15
[This review was collected as part of a promotion.] Galaxy A15 is not a very good phone. It lags
all the time and delays more so now after owning it for 6 months. Not very happy with the A model.
all the time and delays more so now after owning it for 6 months. Not very happy with the A model.
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Howdy Larrymea15,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an awesome resource that you can look at when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing these resources or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an awesome resource that you can look at when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing these resources or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I've had so far
on July 29, 2024
Posted by: Collis
[This review was collected as part of a promotion.] Does everything and more and the galaxy Ai feature is really cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay
on July 29, 2024
Posted by: Nickcampion18
[This review was collected as part of a promotion.] Battery life could be better.
Not bad
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Samsung
on July 29, 2024
Posted by: Pino8888888
[This review was collected as part of a promotion.] Amazing phone I love ❤️ and used all the time I know how much it would
Value
5
Written by a customer while visiting Samsung US