Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
My Galaxy A15 5g tale of horror
on July 29, 2024
Posted by: PayTheLady
[This review was collected as part of a promotion.] I'd first off like to say that normally I'm a Samsung Galaxy lover and fan. But this time around not so much. And I believe it is all because of the adding of AI to the product, but I could be wrong. I have never had so many problems with my phone before this one. It just performs poorly across the board. My settings are always resetting themselves. Touch to my screen is consistently off. It keeps on sending SOS and emergency calls. Everywhere I turn in the phone it's automatically offering AI options without my asking or wanting any AI anything! Galaxy AI is not a good idea in my opinion. Ugh, geez this is the worst Samsung Galaxy I've ever had ever!
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hey PayTheLady,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy AI features are currently available on the Galaxy S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Fold5, Z Flip5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book4 Edge 16", Galaxy Book4 Edge 14", Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and the Galaxy Ring. If your device is making unauthorized calls and/or sending SOS alerts, it is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: * Extend unlock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Lock screen: Tap to edit the items on and appearance of the Lock screen. * Widgets: Tap to edit the widgets that appear with the clock on the Lock screen. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Roaming clock: Show the time both where you are and at home while you are roaming. * About Lock screen: Update the Lock screen’s software. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/downloads/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy AI features are currently available on the Galaxy S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Fold5, Z Flip5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book4 Edge 16", Galaxy Book4 Edge 14", Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and the Galaxy Ring. If your device is making unauthorized calls and/or sending SOS alerts, it is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Show content: Show notifications in the Notification panel. * Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: * Extend unlock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Lock screen: Tap to edit the items on and appearance of the Lock screen. * Widgets: Tap to edit the widgets that appear with the clock on the Lock screen. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Roaming clock: Show the time both where you are and at home while you are roaming. * About Lock screen: Update the Lock screen’s software. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Easy tonuse
on July 29, 2024
Posted by: Phoneboy79
[This review was collected as part of a promotion.] Also, great battery life a d well lit. I never have a problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 5g review
on July 29, 2024
Posted by: OmnispectiveIris
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G offers a surprising package for its price point. It's a solid choice for those seeking a reliable 5G smartphone without breaking the bank. The Samsung Galaxy A15 5G is a strong contender in the budget smartphone market. It delivers essential features like a good display, capable camera, and long battery life. While it has some limitations in performance and build quality, it's a solid option for users who prioritize affordability and basic functionality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!
on July 29, 2024
Posted by: Stylez5484
[This review was collected as part of a promotion.] In my Samsung Galaxy there is SO much cool stuff! From the AI down to notes, and everything in between. Nothing on the Samsung Galaxy A15 is something before seen. If you haven't checked it out this far, get fomo right now, because you are truly missing out! I've had cool phones in the past but none like the A15, and just when I think I've found all the hidden gems on the phone, boom💥 more surprises, just like the game hub and all the cool and immersive stuff that has for you and it never stops, it's like having an arcade in your pocket you're the star of, especially when you set up your AI Avatar and if you think meta has cool avatars, Samsungs knock metas (facebook) out of the water. I don't want to run out of space here, because I can honestly see myself do so because I could go on forever about my Samsung Galaxy A15 but unfortunately we only get so many characters on these reviews. So I'll end it here, do I recommend the Samsung Galaxy A15? Absolutely! Why? Battery life,amazing and quick charges. Camera, amazing and crisp. Storage is huge and that's a big plus for me with all my pics , music and games. Sound and call quality both excellent and so far in 2 yrs not one dropped call. Also on the sound they have full personalization and Dolby! Also on personalization your phone is truly yours , you can make your themes your own and more with having to download an extra app. Flaws, none that I have found so far, doesn't heat up or anything. Go get one and thank me later!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is a great device
on July 29, 2024
Posted by: Herbhouston
[This review was collected as part of a promotion.] Ai is a great tool I use Ai for every futures I use Ai every day for all tasks of my every day life on my phone 📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5g
on July 29, 2024
Posted by: Quietstorm
[This review was collected as part of a promotion.] The galaxy a15 has a great camera. A ton of storage. And the overall layout is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is simple and easy to use.
on July 29, 2024
Posted by: Brandle
[This review was collected as part of a promotion.] I use my phone for everything, work. Kids schedule and directions. Phone needs more storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on July 29, 2024
Posted by: AntIMG
[This review was collected as part of a promotion.] I give this phone 5 stars it has awesome battery life, a bright an vibrant display screen, loud speaker, galaxy AI, and overall sleek feel.... highly recommend.
Value
5
Written by a customer while visiting Samsung US