Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Hate this phone
on July 29, 2024
Posted by: Aquarius
[This review was collected as part of a promotion.] This phone is slow and doesn't work.
I'm not happy about this phone. The technology is out to date.
I'm not a happy character
I'm not happy about this phone. The technology is out to date.
I'm not a happy character
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Salutations Aquarius,
Thanks for taking the opportunity to review your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource that you can check out when you have the time to learn how to optimize your device for faster, better performance. When you're in the market to upgrade your device, we do have a large selection of devices to choose from. For your convenience, I have included a link to all of our current smartphones below for your review. If you have any questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/mobile/phones/all-phones/
Thanks for taking the opportunity to review your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource that you can check out when you have the time to learn how to optimize your device for faster, better performance. When you're in the market to upgrade your device, we do have a large selection of devices to choose from. For your convenience, I have included a link to all of our current smartphones below for your review. If you have any questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
I love it it had great quality
on July 29, 2024
Posted by: Lovelyme46
[This review was collected as part of a promotion.] School and games but I mostly use it for school. It really helps me out alot. When I have nothing to do I love playing games on it and listening to music..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am still unsure if it is the one for me
on July 29, 2024
Posted by: Cancan
[This review was collected as part of a promotion.] I'm still learning a little bit about it at the moment and I'm trying to give the most honest review but I haven't learned all of the features and tricks as of now
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on July 29, 2024
Posted by: Kota2dogs
[This review was collected as part of a promotion.] My galaxy A1 is not up to speed for what I was expecting...I do have issues and have to restart more than I should..I text.social media..netflix and games..it's better than my last, but my 10 year old has a better phone...also wifi issues at times and slow.
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Greetings Kota2dogs,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A15, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A15, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
3
Great battery life
on July 29, 2024
Posted by: Galaxy15
[This review was collected as part of a promotion.] The galaxy a15 is an okay phone I don't like how the screen does it's own thing sometimes or how when it's in my pocket it pops thing up.
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Aloha Galaxy15,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be currently experiencing with your device, however, we need a bit more information regarding what may be occurring. When you have the available time to conduct some troubleshooting on your device, please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be currently experiencing with your device, however, we need a bit more information regarding what may be occurring. When you have the available time to conduct some troubleshooting on your device, please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Great device for those needing a simple device
on July 29, 2024
Posted by: Spring
[This review was collected as part of a promotion.] This device has a simple design, as well as easy controls. Still allowing access to all your usual bells and whistles of a smart phone, it's use is a breeze. Galaxy AI is available and allows more convenient searches and usage all together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on July 29, 2024
Posted by: 120737
[This review was collected as part of a promotion.] I love my Galaxy A54. Great phone, fast, reliable and so many features. I use it for everything! Shopping, games, media,personal, list, reminders, music the list gones on and on. I do use Galaxy Al I like it but am new to it. I can't say enough about this phone. The best I have ever had. So many apps I love them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on July 29, 2024
Posted by: Oldtimer
[This review was collected as part of a promotion.] I upgraded from an A12. Personally, this phone is awesome. With the 256gb storage, 8gb of ram and 5g, I do everything I need on here. I use for work, social media and play alot of games.
Value
5
Written by a customer while visiting Samsung US