Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Super Awesome phone
on July 29, 2024
Posted by: Mojo222
[This review was collected as part of a promotion.] Super Awesome phone haven't had a problem with it yet. I love all the customization your able to do. I uber so.i need a reliable phone and this is the one. The service never goes down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The camera is lousy
on July 29, 2024
Posted by: Nikki42
[This review was collected as part of a promotion.] Don't waste your money. The internet is slow, and call quality is worse than the camera. I regret buying Galaxy AI.
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Greetings Nikki42,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy A15, however, we need more information than we currently have available. When you have some free time available in your schedule, we ask that you reach out to Samsung Support so that we may better assist you in troubleshooting your device. We hope to hear from you soon! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy A15, however, we need more information than we currently have available. When you have some free time available in your schedule, we ask that you reach out to Samsung Support so that we may better assist you in troubleshooting your device. We hope to hear from you soon! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
4
Great storage space
on July 29, 2024
Posted by: Qitkat
[This review was collected as part of a promotion.] This galaxy seems to work just fine. Haven't had any issues with it. The only issue I seem to have is in settings. I can't get it to personalize the notification sounds. Does the same sound for every app. I've tried all the settings in apps on phone settings. I have only been able to go in to contacts and change individual contacts to separate sound. However emails, apps, messages all have same sound. So never know if it's something I want to pick the phone up for or not. The camera is amazing. It hasn't lagged at all. I have a ton of space taken up and still no lag. I have tried galaxy AI few times it has been helpful although still learning it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its really great to handle
on July 29, 2024
Posted by: Lazarus
[This review was collected as part of a promotion.] The device has been really good on being quick and accessible, has had no problems with it, and has been very durable, i really enjoy it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is OK camera could be a lot better
on July 29, 2024
Posted by: JoMac317
[This review was collected as part of a promotion.] Would love to use my phone to take pictures but the camera isn't really great quality.
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Aloha JoMac317,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the camera specifications of your Galaxy A15 is not up to par with your standards, we do offer a vast product line that may be better suited for what you may be looking for. I have linked our current smartphones below for your review. Feel free to check them out and perhaps you will find your next perfect device that checks all the boxes for you and also provides you with everything that you would like in your camera specifications. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/mobile/phones/all-phones/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the camera specifications of your Galaxy A15 is not up to par with your standards, we do offer a vast product line that may be better suited for what you may be looking for. I have linked our current smartphones below for your review. Feel free to check them out and perhaps you will find your next perfect device that checks all the boxes for you and also provides you with everything that you would like in your camera specifications. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has been good to me
on July 29, 2024
Posted by: Tony70
[This review was collected as part of a promotion.] My Galaxy AI is good for asking questions about things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This phone...
on July 29, 2024
Posted by: LilMama
[This review was collected as part of a promotion.] I love my Samsung Galaxy A15
Very user friendly and good quality!
Samsung user for life!!!
Very user friendly and good quality!
Samsung user for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, better then the flip phone!
on July 29, 2024
Posted by: Missa1208
[This review was collected as part of a promotion.] I have had this phone since February and have very little problems with it. Only issue I have it is that freezes sometimes.
Value
5
Written by a customer while visiting Samsung US