Customer reviews from SanDisk
SANDISK - E30 1TB USB 3.2 Gen 2 Type-C Portable External SSD
Average customer rating
2.5
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
11
33%of customers recommend this product.
(
4 out of
12)
Customer Reviews for SANDISK - E30 1TB USB 3.2 Gen 2 Type-C Portable External SSD
Customer Rating
1
So unreliable
on December 30, 2024
Posted by: gmwh
Occasionally works fine, but most of the time continuously disconnects rendering it frustratingly useless. Never encountered these problems with other hard drives.
No, I would not recommend this to a friend.
Written by a customer while visiting SanDisk
Customer Rating
1
no suppoprt for mac - doesnt work!!!!
on December 21, 2024
Posted by: yossi
no support for mac - doesnt work!!!!
the mac os doesn't recognize libraries
......................................
the mac os doesn't recognize libraries
......................................
Written by a customer while visiting SanDisk
Customer Rating
5
Fast, small and 2TB is decent size.
on November 28, 2024
Posted by: alf33
Bought the 2TB model with the updated firmware so I can have another drive for backups but wanted a SSD for them. Got this to replace another brand of drive that was a piece of junk. It was so slow in it's data transfer that I got so angry at it that I physically destroyed it. So far I love it. It is very fast, nice and small so it easily will fit in your pocket and doesn't get very hot during use. Getting it on sale made it even better. I just now need to see if I can find a protective case for it.
Written by a customer while visiting SanDisk
Posted by: Anonymous fussbudget
Verified Purchase:Yes
See title. See title.See title.See title.See title. Duplicated to fulfill requirements.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 31, 2024
Hello,
We apologize for the inconvenience caused to you. Please accept my sincere apologies for the experience you experienced. Since you are experiencing a problem while using the SanDisk Portable SSD, it would be best to contact our technical team directly so we can investigate the problem and help you with technical support and possible warranty replacement if necessary.
You can contact our technical support team directly by opening a support ticket with a brief question and possible error screenshot at https://support-en.wd.com/app/askweb. We will be happy to assist you.
We apologize for the inconvenience caused to you. Please accept my sincere apologies for the experience you experienced. Since you are experiencing a problem while using the SanDisk Portable SSD, it would be best to contact our technical team directly so we can investigate the problem and help you with technical support and possible warranty replacement if necessary.
You can contact our technical support team directly by opening a support ticket with a brief question and possible error screenshot at https://support-en.wd.com/app/askweb. We will be happy to assist you.
Written by a customer while visiting SanDisk
Customer Rating
1
Don't buy for macbooks
on May 18, 2024
Posted by: ZSanaa
Isn't compatible with the 2020 M1 Macbook Pro, it won't erase the hard drive.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 20, 2024
Hello ZSanaa,
We are sorry for the inconvenience caused to you. You can use the drive on MacOS. Please refer to the following link to erase the drive : https://support-en.wd.com/app/answers/detailweb/a_id/8200/related/1 The process is Data Destructive and cannot be undone. All the data on the drive will be lost so before reformatting it please save the data.
If the issue persist then you can open a support ticket at https://support-en.wd.com/app/askweb We will definitely look into the matter to resolve the issue as soon as possible.
We are sorry for the inconvenience caused to you. You can use the drive on MacOS. Please refer to the following link to erase the drive : https://support-en.wd.com/app/answers/detailweb/a_id/8200/related/1 The process is Data Destructive and cannot be undone. All the data on the drive will be lost so before reformatting it please save the data.
If the issue persist then you can open a support ticket at https://support-en.wd.com/app/askweb We will definitely look into the matter to resolve the issue as soon as possible.
Written by a customer while visiting SanDisk
Customer Rating
1
does not work
on February 26, 2024
Posted by: milan
plugged into several PCs and is not recognized, the manual does not help
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, February 27, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
1
Not found on *3* windows computers, win7, 10 & 11
on January 21, 2024
Posted by: sdfz
I have 3 different computers, 3 different versions of Windows. It was not found, even by diskpart. That's where all the articles I have found tell me to go fix the problem. Do you have any idea how hard it is to initialize, format, assign a drive letter, run a troubleshooter, do anything when NONE of the programs can detect the drive. All my flash drives are found, external HDDs (Seagate, Adata, everything but WD or Sandisk). So I don't very highly of this drive. On the positive side, since none of computers could EVER find the drive, I haven't lost any data. Wish I could give it a zero.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 22, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
2
Potential difficulty with M1 macbook pro/ventura
on January 13, 2024
Posted by: Luke N
This product did not work as intended. Don't get me wrong, it was fast and stored data fine but it was not reliable with my M1 macbook pro 2020. Sometimes it would work fine with no problems, other times I would plug it in and nothing would happen. I've only been using it for a month so hopefully the issue is resolved and I don't lose hundreds of gigabytes of storage.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 19, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk