Customer reviews from lg.com
LG - 55" Class OLED evo C4 Series Smart TV OLED55C4PUA
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for LG - 55" Class OLED evo C4 Series Smart TV OLED55C4PUA
Customer Rating
5
Awesome TV
on January 2, 2025
Posted by: CJ282
from West Bend WI
[This review was collected as part of a promotion.] I purchased this TV in December and absolutely love it. Great picture and perfect for gaming.
Response from lg.comBy Josh, LG Digital Care Team, February 20, 2025
Hey there! Your LG TV makes it look like you're right there on the sidelines of the big game. If you ever need help keeping the experience alive, feel free to reach out to us on social media at @LGUSSupport, and we'll be there for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture
on January 4, 2025
Posted by: Jimmmyp
[This review was collected as part of a promotion.] Bought this during Christmas time. Great picture and sound
Response from lg.comBy Anthony, LG Digital Team, March 5, 2025
Thank you for sharing your experience Jimmy! We’re so happy to hear you’re enjoying the great picture and sound on your OLED TV. We hope it’s been a perfect addition to your home, especially during the holiday season! If you ever need anything, we’re always here to help, just a private message away throughout our social media platforms @LGUSSupport – thanks for choosing LG! 🎄💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Great Picture
on January 11, 2025
Posted by: Bjm22
[This review was collected as part of a promotion.] Great picture and easy to set up with great features
Response from lg.comBy Josh, LG Digital Care Team, February 14, 2025
Hey there! It's always great to see how much you've been loving all of the features on your LG TV. If you ever need help with your TV in the future, our doors are always open for you on social media at @LGUSSupport. We're here whenever you need us! *Josh
Written by a customer while visiting lg.com
Customer Rating
3
Tired of constant updates
on November 22, 2025
Posted by: Philip72
The hardware is great, I own two. But I’m so exhausted by the non stop updates. Every time I touch an app it tells me I need to accept a new terms and conditions or privacy policy to continue using it. Why does it change all the time? And if I don’t accept their whims I can’t use my tv anymore? How is this allowed? If you want a TV that just works when you flip the switch, this isn’t it.
Response from lg.comBy LG, November 24, 2025
Hello, Philip. Thank you for sharing your experience with your LG TV. We understand how challenging it can feel when frequent updates and prompts for new terms and conditions affect your ability to use apps seamlessly. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this update and terms acceptance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for more information on LG Smart TV software updates and policies: https://www.lg.com/us/support/help-library/lg-tv-how-to-agree-to-smart-tv-user-agreements--20153551766971LST. ^James
Written by a customer while visiting lg.com
Customer Rating
2
FRUSTRATING
on May 7, 2026
Posted by: JOHNDORY
from UK
The TV has an annoying occasional habit of turning the sound off from the optical connection to the sound bar. To resolve the TV has to be turned off from the mains and turned back on. A real pain!
Response from lg.comBy LG, May 7, 2026
Hi, John. Thank you for sharing what’s happening with your LG TV and the optical audio connection. We understand how unexpected audio dropouts can interrupt your viewing, especially when you need to power the TV off at the mains to restore sound. Your description gives us a clear picture of the behavior, and we want to take a closer look at the specifics of your setup. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV audio support: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-no-audio-on-an-lg-tv--20153110596213 ^James
Written by a customer while visiting lg.com