Customer reviews from lg.com
LG - 55" Class OLED evo C4 Series Smart TV OLED55C4PUA
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
2
Customer Reviews for LG - 55" Class OLED evo C4 Series Smart TV OLED55C4PUA
Customer Rating
4
Amazing picture
on October 16, 2024
Posted by: Ned Macarac
[This review was collected as part of a promotion.] The picture quality is absolutely fantastic and a great value for the price. My only complaint is that unless I want to use the built-in speakers, I have to designate what speaker I want to use every time I turn it on. I wish it would automatically connect to whatever was last used, or that you could change the default speaker.
Written by a customer while visiting lg.com
Customer Rating
5
good looking
on October 18, 2024
Posted by: radonkin
great quality product with great features and super smart
Response from lg.comBy LG, February 28, 2026
Hi, Radonkin. Thank you for sharing your experience with us. It’s wonderful to hear that you’re enjoying your LG TV (OLED55C4AUA) model. This unit delivers stunning picture quality with its self‑lit OLED pixels, exceptional contrast, and advanced AI processing that brings movies, sports, and games to life with remarkable clarity and depth. This model also stands out with its super‑smart webOS platform, giving you fast access to your favorite apps, personalized recommendations, and smooth navigation for an elevated viewing experience. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
3
Hard to sync with fire stick
on November 14, 2024
Posted by: Bill Jenkin
[This review was collected as part of a promotion.] Looks great nice picture but hard to use with fire stick not sure I would by this again it’s a pain to have to use two remotes
Response from lg.comBy true, LG Digital Care Team, November 18, 2024
Hey there Bill! We want to help make it easy to use your Fire Stick on your LG TV so you can have the best streaming experience. This link (http://spr.ly/6429scbAh) provides steps on how to use your streaming devices on your TV best. If you need additional help, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Very impressive picture!
on December 28, 2024
Posted by: Dawn S
I've had my LG TV for a month now. So far I am very impressed with the clarity and vivid colors.
Response from lg.comBy LG Digital Care Team, September 30, 2025
That clarity and color really set LG OLED apart, Dawn—we’re thrilled you’re enjoying the cinematic experience right at home! ✨📺 Thanks for sharing your feedback, and if you post pics of your setup, don’t forget to tag @LGUS on social media so we can see it too! 🙌 *Joseph
Written by a customer while visiting lg.com
Customer Rating
1
Awful
on August 20, 2024
Posted by: Waste of money me
I brought this C4 model and it goes completely black at least once a week one trying to put the tv on . So far I need to remove the plug and then wait 30 seconds to reset . Not my idea of spending that kind of money on a tv with a problem. Will be returning the tv this week
Response from lg.comBy Jae, LG Digital Care Team, August 20, 2024
Hi there! Your OLED LG TV should have the perfect black display due to the self-lit pixels, but we definitely want to look into this further with you if you're experiencing a black screen unexpectedly. We want to ensure you get the most out of your home theater! Please contact us on social media at @LGUSSupport with your contact details, model number, and Review ID 235667806. From there, we'll be able to find the best possible solution. *Jae
Written by a customer while visiting lg.com
Customer Rating
1
OLED material failure
on November 30, 2024
Posted by: TomofManchester
from Manchester, NJ
[This review was collected as part of a promotion.] I can't understand how LG has had the #1 OLED TVs for 11 years. I purchased an LG OLED 55C7P several years ago and the OLED material failed and most of the screen turned green. They're more like #11.
Response from lg.comBy LG Digital Care Team, December 2, 2024
Hey there Tom! We appreciate you letting us know about what's happening with your LG TV, and we want to help get you back to enjoying a perfect picture of your home. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your TV, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
3
Okay set
on July 19, 2024
Posted by: Husky45
from Sarasota Florida
[This review was collected as part of a promotion.] I bought a month ago and the picture isn't anything to get to excited about. Remote somewh as t difficult to change channels. Nothing bad but not worth the money I paid.
Response from lg.comBy LG, July 22, 2024
Hi, there. Thank you for sharing your thoughts on your recent purchase. We appreciate your feedback regarding the picture quality and the remote control experience. It’s important to us that our customers feel satisfied with their investment, and we understand that expectations play a significant role in that satisfaction. If you haven't already, consider adjusting the picture settings to enhance your viewing experience, as sometimes fine-tuning can make a noticeable difference. Additionally, if you have any specific concerns or need assistance with the remote, feel free to contact us via social media @LGUSSupport. Your insights are valuable, and we hope you find ways to enjoy your TV more fully!- Zie
Written by a customer while visiting lg.com
Customer Rating
4
Mostly good.
on July 20, 2024
Posted by: BDSC
from Indian Land, SC
Great picture. The included apps allowed me to eliminate some hardware.
The downside is the poor documentation. I never could get the Universal Control to turn on and off my amplifier.
The downside is the poor documentation. I never could get the Universal Control to turn on and off my amplifier.
Written by a customer while visiting lg.com