Customer reviews from philips.com
Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
79
4 Stars
25
3 Stars
10
2 Stars
1
1 Star
11
87%of customers recommend this product.
(
95 out of
109)
Customer Reviews for Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Customer Rating
1
This is not a complete product
on November 1, 2023
Posted by: Truth2023
Gender:Male
After waiting 3 days, I finally have a complete product. This product is not sold with a charging block. The geniuses at Philips think they are saving the planet by not including it with their product. After my experience 27th this product, I can tell you that unless they change their way of thinking, I'll never buy another product made by Philips.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 2, 2023
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco All-in-One Trimmer Series 5000. We would like to indicate that we no longer provide charger blocks with Philips Trimmer, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco All-in-One Trimmer Series 5000. We would like to indicate that we no longer provide charger blocks with Philips Trimmer, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Loud and lacks power
on December 5, 2024
Posted by: WISLake
Gender:Male
Unless you trim your beard almost everyday this trimmer lacks power. What bothers me even more is the high pitched noise this trimmer emits.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 10, 2025
Hi WILake,
Thank you for letting us know about your concern, this is not the experience we want for our customers, we just want to let you know that your feedback us important to us because from this we can improve day by day, u can also try this:
- Lubricate the blades if recommended by the manufacturer. This can sometimes reduce noise.
-Make sure the trimmer is fully charged. Low power can affect performance.
If this doesn't improve, or you need some assistance, please don't hesitate to reach out to us, We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page. We are glad to have you!
Hope to speak to you soon
Best regards,
Philips Consumer Care
Thank you for letting us know about your concern, this is not the experience we want for our customers, we just want to let you know that your feedback us important to us because from this we can improve day by day, u can also try this:
- Lubricate the blades if recommended by the manufacturer. This can sometimes reduce noise.
-Make sure the trimmer is fully charged. Low power can affect performance.
If this doesn't improve, or you need some assistance, please don't hesitate to reach out to us, We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page. We are glad to have you!
Hope to speak to you soon
Best regards,
Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi WILake,
We're sorry to hear that you're experiencing issues with the power and noise level of the device.
Our goal is to provide high-quality products that offer excellent performance, and we regret that this has not been your experience. If the trimmer is lacking power, it might be beneficial to ensure it is fully charged before use. Additionally, if the trimmer is making a high-pitched noise, it could be due to incorrect assembly or a potential issue with the device itself. For more detailed information on this, please visit our guide here (https://www.usa.philips.com/c-t/XC000013146/my-philips-hair-groomerclipper-is-making-a-strange-noise).
If the issues persist, please reach out via social media. We're on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Thank you for bringing this to our attention.
Best regards,
Philips Consumer Care
We're sorry to hear that you're experiencing issues with the power and noise level of the device.
Our goal is to provide high-quality products that offer excellent performance, and we regret that this has not been your experience. If the trimmer is lacking power, it might be beneficial to ensure it is fully charged before use. Additionally, if the trimmer is making a high-pitched noise, it could be due to incorrect assembly or a potential issue with the device itself. For more detailed information on this, please visit our guide here (https://www.usa.philips.com/c-t/XC000013146/my-philips-hair-groomerclipper-is-making-a-strange-noise).
If the issues persist, please reach out via social media. We're on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Thank you for bringing this to our attention.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Not bad!
on January 5, 2023
Posted by: Taggit
Gender:Male
[This review was collected as part of a promotion.] I recently purchased this amazing little gadget and I have to say, I'm blown away by how much it has improved my grooming routine. It has multiple attachments for trimming my hair, beard, and even my nose and ear hairs. I was a little hesitant at first because I've had bad experiences with multi-purpose trimmers in the past, but this one definitely delivers.
One thing I particularly love is the precision it offers. I can easily adjust the length of the trim and it cuts cleanly without pulling or tugging. The battery life is also impressive, lasting a solid week with regular use.
As for the things I don't love as much, the only downside is that it can be a bit loud when in use. But honestly, it's a small price to pay for such an efficient and convenient tool. Overall, I'm extremely happy with my purchase and would highly recommend it to anyone looking for an all-in-one solution for their grooming needs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The quality of this product is what impressed me.
on August 16, 2024
Posted by: Getchell
Gender:Male
Verified Purchase:Yes
Everything I need is supplied with this trimmer. Trims perfectly every time, just the best I have ever bought.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Col4077th
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really good set of clippers but not advertised accurately for range of functions. Only works as hair clippers if you wear your hair very short. Really needs several more longer guards. Also, the mm unit of measure should be changed over to standard guard sizes (1,2,3, etc). I had to convert so I knew which I was using.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good body trimmer
on November 19, 2022
Posted by: shaggysc96
Gender:Male
[This review was collected as part of a promotion.] This trimmer has it all. It has a bunch of different guides to cut hair all different lengths. It also has a handy carry bag and charges pretty quickly. It has exchangeable ends also for a close shaver or small hair trimmer or nose trimmer. It is a little sharp to try in delicate places but for all other areas of the body I would recommend for trimming hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great trimmer
on December 9, 2022
Posted by: Jeremy
Gender:Male
[This review was collected as part of a promotion.] I got the Philips - All-in-One Trimmer MG5900/49 Series 5000 and I really like it. It has all the right attachments for everything you need to trim. The Philips - All-in-One Trimmer MG5900/49 Series 5000 charges fast. It also holds a charge for quite a long time. I am glad I got this trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing product
on December 14, 2022
Posted by: Demetrios
Gender:Male
[This review was collected as part of a promotion.] Easy to open box and simple to understand instructions. Very easy to use and very safe blades. Easy to clean . Design is awesome and love that it's rechargeable. Easy to handle when holding shaver. Customer for life.
I would recommend this to a friend!
Written by a customer while visiting philips.com