Customer reviews from philips.com
Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Average customer rating
4.3
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
95
4 Stars
29
3 Stars
10
2 Stars
2
1 Star
14
88%of customers recommend this product.
(
106 out of
121)
Customer Reviews for Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Customer Rating
1
none
on October 21, 2025
Posted by: krpperson
Gender:Male
Did not include a charger. Cannot fond a charger anywhere that fits this unit. The battery dead. The product is useless.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there. Thank you for taking the time to share your feedback, and we’re sorry to hear about the difficulty you've experienced with locating a charger for your unit. It's important to us that our products are fully operational and meet your needs, so we apologize for the inconvenience.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
1
Shame on the people who would release this product
on October 17, 2025
Posted by: BamboozledByTheMan
Keep the blade away from anything you would like to keep! My razor died while on vacation so i grabbed this one on sale. What a mistake. The MG5910 would work better as one of those electric turkey carver than a razor!!! This thing took a chunk of my lip and left red scratches all over my neck (great for vacation photos), I wont even describe what the "body" trimmer did to me. Used twice and in the garbage it goes. Buy a Wahl Peanut if you are on a budget, your face (and other bits) will thank you.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 17, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Essacal
Gender:Male
Verified Purchase:Yes
Impressive and relable at any times, very outstanding.
Written by a customer while visiting philips.com
Posted by: MoneySaver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the Philips because of the attachments options. They're all very good and work as expected. BUT the trimmer attachments do NOT provide a clean line around my mustache. It is still worth the price paid.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ivan#1
Gender:Male
Verified Purchase:Yes
Very well made trimmer! Very good choice of material and blades which get the job done perfectly.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tim 997
Gender:Male
Verified Purchase:Yes
I bought the Philips 9000 trimmer and honestly didn’t expect this level of quality! The result exceeded all my expectations — I’m more than satisfied, even stunned by how great it works. It runs quietly, cuts smoothly and evenly, with no pulling or discomfort. Feels comfortable in hand, stylish design, excellent battery life. Now I don’t even need barbershop visits — I can do everything at home, and the result is just as good. Definitely recommend!”
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: KUNTAAA
Verified Purchase:Yes
IT IS A TRADITIONAL RIGID , STANDARD, TRIMMER . I LIKED IT , I CHOOSEN IT . I LOVED IT .
Written by a customer while visiting philips.com
Posted by: Seriox3
Verified Purchase:Yes
[This review was collected as part of a promotion.] Durable and gets the job done.
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Written by a customer while visiting philips.com