Customer reviews from philips.com
Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Average customer rating
4.3
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
95
4 Stars
29
3 Stars
10
2 Stars
2
1 Star
14
88%of customers recommend this product.
(
106 out of
121)
Customer Reviews for Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Posted by: Arrow07
Verified Purchase:Yes
An awesome product been using it a while and it very good
Written by a customer while visiting philips.com
Customer Rating
5
Love this product and holds a charge for weeks
on September 14, 2026
Posted by: C - Dawg
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had Norelco all my life, I'm 54 and I decided to get cute and Buy a Wahl which was garbage and never held a charge. I will never again buy anything else but a Norelco!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Slymey
Gender:Male
Verified Purchase:Yes
This not my first trimmer. But this one is the quietest of all. The blades give a great cut at all time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dean965927
Verified Purchase:Yes
Awesome trimmer very quiet,cuts great and good battery life
Written by a customer while visiting philips.com
Posted by: Jasper62
Gender:Male
Verified Purchase:Yes
Impressed with the clen trimming and vert comfortable with holding the razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Too cheap to include a crucial component to charge
on June 21, 2026
Posted by: B3asy
Gender:Male
Disappointed that you couldn’t include the usb charger with it. I pay for the device but now have to use something I already own or have to purchase just to be able to use it.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, June 24, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Stavro
Gender:Male
Verified Purchase:Yes
So far my trimmer is working great , no problems and yes i would recommend it to others
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Je suis ravis de mon achat ça foctionne à merveill
on June 4, 2026
Posted by: Edy S
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com