Customer reviews from philips.com
Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
79
4 Stars
25
3 Stars
10
2 Stars
1
1 Star
11
87%of customers recommend this product.
(
95 out of
109)
Customer Reviews for Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Customer Rating
1
Shame on the people who would release this product
on October 17, 2025
Posted by: BamboozledByTheMan
Keep the blade away from anything you would like to keep! My razor died while on vacation so i grabbed this one on sale. What a mistake. The MG5910 would work better as one of those electric turkey carver than a razor!!! This thing took a chunk of my lip and left red scratches all over my neck (great for vacation photos), I wont even describe what the "body" trimmer did to me. Used twice and in the garbage it goes. Buy a Wahl Peanut if you are on a budget, your face (and other bits) will thank you.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 17, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Best Haircut Yet
on October 29, 2022
Posted by: Pjd123
Gender:Male
[This review was collected as part of a promotion.] I use this for my beard trimming and for my haircuts. I love that the blades do not need to be oiled and that they are self sharpening. That saves a lot of maintenance time and it could prevent a mess from using the oil. I like that when I cut my hair it is much easier with the extra wide hair trimmer. It removes more hair with a single swipe of the device. The beard trimmer is very accurate and the attachment does not change the size when using. The carrying case holds all of the attachments as well as the device so that it can be traveled with easily. I would recommend this to someone that cuts their hair and also needs a beard trimmer or body trimmer. This one device truly takes care of all of your hair trimming needs from head to toe.
Written by a customer while visiting philips.com
Customer Rating
4
Lots of different attachments
on November 25, 2022
Posted by: dan_the_man21
Gender:Male
[This review was collected as part of a promotion.] The Philips All-in-One Trimmer comes with lots of different attachments for taking care of multiple types of body hair, but my favorite has to be the nose hair trimmer attachment. This little trimmer does great at trimming my nose hairs and pretty good at grooming my beard. It lasts a long time on one charge and charges pretty quickly as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TOMMY215
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] many, many attachments for all uses. tHAT'S ALL i GOT TO SAY
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allagash
Verified Purchase:Yes
[This review was collected as part of a promotion.] does well, blades are quiet and convenient to use and clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
none
on October 21, 2025
Posted by: krpperson
Gender:Male
Did not include a charger. Cannot fond a charger anywhere that fits this unit. The battery dead. The product is useless.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there. Thank you for taking the time to share your feedback, and we’re sorry to hear about the difficulty you've experienced with locating a charger for your unit. It's important to us that our products are fully operational and meet your needs, so we apologize for the inconvenience.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
4
Wow!
on October 27, 2022
Posted by: Joeg27
Gender:Male
[This review was collected as part of a promotion.] I’ve been using the multigroom trimmer for a couple of weeks and really enjoying it. It is relatively quiet and feels fairly sturdy, I like all the various options and it is fun to experiment with. The charge lasts a long time so that is not a problem at all! Highly recommendable!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Handles all my Manscaping needs!
on November 12, 2022
Posted by: jle213
[This review was collected as part of a promotion.] My immediate fear was the tug / pull (even the ingrown hairs?) of anything electric...
But after a few weeks of usage, it has not even been an afterthought!
There's need no difficulty with selecting the right blade guard, or even keeping the battery charged! It's got plenty of juice to handle all the trimming needs I have over the span of a few weeks, and even the inital charge only took about an hour.
And for the record, I'm part sasquatch, so it's not like I'm only trimming peach fuzz...
I would recommend this to a friend!
Written by a customer while visiting philips.com