Customer reviews from otterbox.com
OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Average customer rating
3
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
63
4 Stars
15
3 Stars
17
2 Stars
17
1 Star
61
39%of customers recommend this product.
(
44 out of
112)
Customer Reviews for OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Posted by: JonS
Verified Purchase:Yes
Back is too slippery. Don’t feel is justified to charge so much just because of the camo!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 22, 2023
Hey there Jon! We're sorry to hear about your frustrations with your Symmetry Series case for your iPhone 14 Pro. We are always looking for ways to improve our cases, so we greatly appreciate your feedback. If you are looking for a case with a bit more grip to it, we recommend checking out our Defender Series case.
Give us a ring at 1-855-688-7269 if you need any help finding the perfect case for you!
Best,
OtterBox Customer Support
Give us a ring at 1-855-688-7269 if you need any help finding the perfect case for you!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
Perfect fit. Tiny raised bezel helps protect the screen. Especially on falls. Which it does with grace. Never a worry.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Loving Life
Verified Purchase:Yes
Super cute case! I have had many compliments already. Also- I have dropped my phone about 15 times in the last month and it has protected my phone every time. I have always used Otterbox and I am never disappointed!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brenda
Verified Purchase:Yes
Nice but I was trying to buy the 14 Pro Max..I couldn’t use it
Response from otterbox.comBy OtterBox, Customer Service Support, June 29, 2023
Hey there Brenda! We're so sorry to hear about your case mix-up! Not to worry, our friendly Otters would be happy to help you process a return so you can purchase the case that is correct for your device. Just give us a ring at 1-855-688-7269!
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: It protects it
Verified Purchase:Yes
The yellow wasn't as bright as it showed on the website.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Not the most trusted brand
on July 21, 2023
Posted by: Crackedphone
I’ve had the lilac case for less than a year. Within a couple weeks of me getting it the color on the sides of the case turned brownish. Now, the side of the case has detached from the back, and before this, the back of my phone completely shattered despite me never taking the case off. I’m very disappointed considering otterbox claims to be the most trusted brand in smartphone protection, their case couldn’t even protect my phone for less than a year! And now I have to pay for my cracked phone even though it was supposed to have been protected by this case.
Response from otterbox.comBy Customer Service, July 27, 2023
Hello! Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
5
Great, secure case
on August 13, 2023
Posted by: emmab3
[This review was collected as part of a promotion.] The OtterBox iPhone 14 Pro Symmetry+ Case is heavy duty without the bulky heaviness you would associate with a “secure” cell phone case. The bumper area is soft and the overall fit was perfect.
Written by a customer while visiting influenster.com
Posted by: jamison
Verified Purchase:Yes
i have had this case for about a month and the plastic is already peeling
Response from otterbox.comBy Customer Service, August 16, 2023
Hello! We apologize that you have experienced some peeling with your Symmetry Series + case. We have an amazing warranty and would be happy to help with this issue. Please give our CS Team a call at 1-855-688-7269 so we may assist!
Written by a customer while visiting otterbox.com