Customer reviews from otterbox.com
OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Average customer rating
3
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
63
4 Stars
15
3 Stars
17
2 Stars
17
1 Star
61
39%of customers recommend this product.
(
44 out of
112)
Customer Reviews for OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Customer Rating
5
Perfect!
on December 15, 2022
Posted by: samrad
[This review was collected as part of a promotion.] This case is so good in so many ways! I drop my phone a lot, lol, but this case has been protecting it so well. It’s also nice and light weight which I love because it doesn’t add bulk to the phone. The lilac color is so pretty!
Written by a customer while visiting influenster.com
Posted by: Randy
Verified Purchase:Yes
Works great! Is rugged enough to handle day to day activities.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Smooth and sturdy
on December 20, 2022
Posted by: mdalonz
[This review was collected as part of a promotion.] This phone case is great! It is smooth in your hand and dirt wipes off easily. The lip around the front protects your screen from scratches. It isn’t bulky at all but still protective. Color is pretty!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek and sturdy
on January 4, 2023
Posted by: sramirez1190
[This review was collected as part of a promotion.] The case is protective without being bulky. The color is great, goes with everything. It’s such a nice neutral tone. The only thing I didn’t like was, my scrub top color transferred over to the case.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Case
on January 4, 2023
Posted by: clubbbs
[This review was collected as part of a promotion.] I obviously can’t take a photo of my phone in this case haha but it looks really good! And I’ve dropped my phone a few times onto my hardwood with no cracks 🎉 the case also has a good, snug fit and a nice texture. 10/10 would recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on January 5, 2023
Posted by: shanny_pans
[This review was collected as part of a promotion.] I was gifted the Otterbox phone case for my iPhone 14. I’m so pleased with the quality - the case fits very well and provides protection without being bulky.
Written by a customer while visiting influenster.com
Customer Rating
1
Does not protect your phone
on January 5, 2023
Posted by: Dissapointed
I have had this case for about 6 months, I dropped my phone when taking it out of my pocket. Something that you would think a case advertised as having drop protection would be able to handle. Nope, the entire back of my phone is shattered...not really sure what this case even does.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 11, 2023
We are so sorry to hear of the damage your iPhone sustained while covered by the Symmetry Series+ case after an initial six months without incident. Although we do everything we can to ensure our cases will provide the best protection available to help limit the potential for such discouraging outcomes, unfortunately, any given drop and impact is still subject to some unique variables that prevent us from being able to eliminate all risks.
Our warranty isn't going to be able to help with repairs to the backside of your device, but we would like to get you set up with a new OtterBox for a fresh start on that side of things. Please give us a call at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
Our warranty isn't going to be able to help with repairs to the backside of your device, but we would like to get you set up with a new OtterBox for a fresh start on that side of things. Please give us a call at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
3
Color is off
on January 9, 2023
Posted by: twitchy24
The yellow color is a lot darker and more orange than it looks online. Super bummed about this. It was supposed to match my pop wallet but since the color is different it doesn’t match.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 13, 2023
Appreciate the heads-up on the discrepancy you've noticed between the Symmetry Series+ case you received versus the online images. Our marketing Otters work hard to ensure accurate pics are available to try and avoid any confusion or disappointment, but it can prove challenging to get everyone to see the same thing due to all the different device displays and their subsequent settings.
Perhaps there's something else in our lineup that would be a better match for your PopWallet. Feel free to check out all of our options for your iPhone 14 Pro through the following link, and definitely give us a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
https://www.otterbox.com/en-us/iphone-14-pro-cases
Best,
OtterBox Customer Support
Perhaps there's something else in our lineup that would be a better match for your PopWallet. Feel free to check out all of our options for your iPhone 14 Pro through the following link, and definitely give us a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
https://www.otterbox.com/en-us/iphone-14-pro-cases
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com