Customer reviews from otterbox.com
OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Average customer rating
3
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
63
4 Stars
15
3 Stars
17
2 Stars
17
1 Star
61
39%of customers recommend this product.
(
44 out of
112)
Customer Reviews for OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Clear
Customer Rating
5
Love it
on November 12, 2022
Posted by: navilr
[This review was collected as part of a promotion.] I love that the case is light weight also the material seems durable. The color is so pretty! This case will do a great job protecting my iPhone 14 Pro.
Written by a customer while visiting influenster.com
Posted by: unhappy mom
Verified Purchase:Yes
The phone shattered in the back and didn’t drop over 2 feet on a school floor
Response from otterbox.comBy OtterBox, Customer Service Team, November 16, 2022
We are sincerely sorry to learn of the damage your iPhone 14 Pro sustained to its backside while under the watch of the Symmetry Series+ case during that seemingly mild spill. Every effort is made to ensure our cases will provide the best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all risk.
Our warranty won't be able to help with any device repairs or replacement, though we would very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to touch base at 1-855-688-7269, and we'll be glad to assist you further.
Warmly,
OtterBox Customer Support
Our warranty won't be able to help with any device repairs or replacement, though we would very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to touch base at 1-855-688-7269, and we'll be glad to assist you further.
Warmly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Antimicrobial and magsafe? Sold
on November 16, 2022
Posted by: drama_dame
[This review was collected as part of a promotion.] This case is durable and the high quality that has become synonymous with otterbox. It's less bulky than other highly protective cases I've tried and I love the fact that they use recycled plastic when possible. The cream color is a great neutral.
Written by a customer while visiting influenster.com
Customer Rating
5
Classic case
on November 16, 2022
Posted by: loannen
[This review was collected as part of a promotion.] Haven’t tried otterbox since years ago since their cases used to be so bulky and unappealing. So happy with the updated case as it’s now more lightweight and better designed. I drop my phone all the time so I’m so happy that I can freely use my iPhone without having to worry or it not being able to fit in my pocket!
Written by a customer while visiting influenster.com
Customer Rating
5
I like it
on November 16, 2022
Posted by: chanelnicolemua
[This review was collected as part of a promotion.] This case is simple yet lightweight. I’ve dropped my phone a few times so far and it survived. Also the MagSafe feature is awesome for wireless charging!
Written by a customer while visiting influenster.com
Customer Rating
3
At first I loved, but my screen protector broke
on November 16, 2022
Posted by: luisac95
[This review was collected as part of a promotion.] At first sight, I loved it!!!!! Cute, great touch, fit super good. But at the first bump on the ground (it fell from my hand), the screen protector (glass) broke in the corner. The previous case that I had one never let me down, my phone fell about 5times already and none caused any damage (even on hard concrete). I am sad about it, changed back to my old one (actually super new too).
Response from influenster.comBy OtterBox, Customer Service Team, November 23, 2022
We're so sorry to hear about the damage to your screen protector! While our cases are tough, there are variables we can't always predict in every drop or fall. We understand that can be a bit frustrating though. The raised edges on the Symmetry Series+ case are there to provide your phone with some additional drop protection, but if you're looking for a case with even more, you might want to check out our Defender Series Pro XT case. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions.
Warm regards,
OtterBox Customer Service Team
Warm regards,
OtterBox Customer Service Team
Written by a customer while visiting influenster.com
Customer Rating
4
Works as expected
on November 17, 2022
Posted by: heykaykayyy
[This review was collected as part of a promotion.] Lives up to the otter box name. No issues or concerns- just a safe blind buy phone case. I would recommend this for people who drop their phone daily like me 😆
Written by a customer while visiting influenster.com
Customer Rating
5
Pretty and durable
on November 17, 2022
Posted by: alliw5
[This review was collected as part of a promotion.] This case is extremely durable for someone who drops their phone often and has hardwood floors. 😂 I love the lilac color, too! Not too chunky, not too boring
Written by a customer while visiting influenster.com