Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 25" Checked Spinner - Shadow Black
Average customer rating
4.7
(652 Reviews)
Rating breakdown 652 reviews
5 Stars
557
4 Stars
43
3 Stars
29
2 Stars
12
1 Star
11
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 25" Checked Spinner - Shadow Black
Customer Rating
1
Bad experience!
on March 10, 2025
Posted by: Rena P.
I was very excited to get my new Travelpro suitcase. It was beautiful and seemed very maneuverable. However, trouble started immediately. On the eve of a 10 day international trip I packed the suitcase and then went ahead to set my lock code. I found the instructions to be confusing at best. The text was tiny and faint. But I followed the directions as best I could, and found myself LOCKED OUT of a full suitcase. I ended up having to cut the locks! But I still intended to keep the bag assuming the locks could be repaired. . until my return flight when the fabric was stained and TORN. See photos. I will also return the larger size which I have yet to use.
Written by a customer while visiting travelpro.com
Customer Rating
3
Zipper broke after first flight
on March 1, 2025
Posted by: Kellie G.
I really loved everything until I actually used it but generally what the heck the zipper breaking after one flight is insane for the price point of this luggage. I read so many reviews and just annoyed how fragile it is. And it’s a small thing right? Well now I only have one zipper to zip on my entire suitcase…
Written by a customer while visiting travelpro.com
Customer Rating
5
Platinum elite
on February 25, 2025
Posted by: Joyce R.
I love it and can't wait for my next trip It has great storage , the straps are in a great place plus you can place small items in them The suitcase is just beautiful
Written by a customer while visiting travelpro.com
Customer Rating
5
Happy Travels
on February 17, 2025
Posted by: Laura F.
It’s a replacement and haven’t used it yet. But, I have a 30 year old roller board carry on from my working days. I still use it and it’s taken a licking and keeps on traveling!
Written by a customer while visiting travelpro.com
Customer Rating
4
I have not used the
on February 15, 2025
Posted by: Doris M.
I have not used the luggage as yet. However the design is lovely except for the two crews at the top near the handle. It destroys the look of the luggage. It does not give a nicely finish touch to it.
Written by a customer while visiting travelpro.com
Customer Rating
5
Love it
on February 15, 2025
Posted by: joanne k.
Roomy! Rolls with ease. Love the color does not get dirty looking.
Written by a customer while visiting travelpro.com
Customer Rating
5
Perfect size
on February 5, 2025
Posted by: Michael K.
Everything needed for the week long trips. Not too big and not too small. I like the outside pockets for storing extra clothing used during travels.
Written by a customer while visiting travelpro.com
Customer Rating
5
Best Luggage
on February 5, 2025
Posted by: Cindy G.
Travel Platinum Elite is top of the line and worth its value. Quality made. Sturdy & durable. Lots of room with organizational. Only luggage I buy for myself and as gifts.
Written by a customer while visiting travelpro.com