Customer reviews from sharkninja.com
Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
159
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
19
85%of customers recommend this product.
(
106 out of
124)
Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
3
Out of Order
on September 6, 2023
Posted by: TracyK
Easy to maneuver. Would prefer that it could stand on its own. Accidentally threw away the motor filter cover so it's currently out of order until I can purchase the replacement part. I called, and was told the part was out of stock, so I'm on the wait list.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction
on January 26, 2024
Posted by: az2002
from Richmond,VA
Gender:Female
The best vacuum I’ve owned so far. It’s perfect!!!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love, with one major design flaw
on February 3, 2024
Posted by: RobN
I have used the rocket pro for 4 years now and love the model. It is the best lightweight vacuum that doesn't cause a lot of back pain and fatigue, it has a long reach, and actually does swivel around to get in hard to reach areas, super easy to use the hose, and the lights make dirt highly visible you wouldn't otherwise see.Now the reason I'm shopping: this is the THIRD shark in 3 years that has become useless because if a poor quality design flaw. The cord comes off the back top, which causes it to move and twist as you vacuum. Soon the plastic cover rips, then the cords break, and you are stuck with a useless vacuum. Like I said this is my THIRD. I should have double wrapped it in electrical tape I suppose, but this last one has a more sturdy looking casing, it didn't matter, the plastic simply tore under the thicker casing. Shark is going to have to design it to come out of the bottom of the motor instead of the top .
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on March 8, 2024
Posted by: Floral
from Indiana
I love it. I love how powerful it is. I love that I am using my arm instead of my back. Shark is a great company.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my Shark
on May 1, 2024
Posted by: Lou *
from Youngstown NY
Gender:Female
I am very happy with my shark. It was a slightly different model from the one it replaced, which I had for 10 years. it is very lightweight with a very long cord, which is helpful. The attachments from my last shark as well as the extra bear floor head. I had all fit this one which was great. I am a shark fan!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Just an OK vacuum
on May 25, 2024
Posted by: Peta27
from New York
Gender:Female
Bought this back in April and thought I’d grow to love it but
honestly it’s bulky, heavy and hard to handle. I always wonder how much user testing they actually did as the design needs improvement.
The suction is just ok and doesn’t do well with pet hair.
honestly it’s bulky, heavy and hard to handle. I always wonder how much user testing they actually did as the design needs improvement.
The suction is just ok and doesn’t do well with pet hair.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 30, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Rocket® Pro DLX Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Rocket® Pro DLX Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
on July 4, 2024
Posted by: JenP
from EL Paso Texas
Gender:Female
This has to be the most frustrating vacuum I have ever owned!!!! Everything I vacuum up gets thrown back. Only vacuum I have ever owned that needs to be followed by sweeping!!
Response from sharkninja.comBy Shark Clean, July 5, 2024
Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on October 24, 2024
Posted by: Callie
from New Jersey
Gender:Female
I had an older model of the shark rocket that lasted about 6 years and was working great until it all of a sudden completely died. It was such a great vacuum that I decided to get the newer model as a replacement. This one is even better! I love that the dust bin completely comes off so it's so much easier to empty it in the trash and clean it. The suction is awesome and the design makes it easy to get under the bed which is convenient.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com