Customer reviews from Kitchen Aid
KitchenAid - Digital Countertop Oven with Air Fry and Pizza, KCO128 - Black Matte
Average customer rating
4.8
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
63
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
58 out of
60)
Customer Reviews for KitchenAid - Digital Countertop Oven with Air Fry and Pizza, KCO128 - Black Matte
Customer Rating
1
Disappointed
on April 14, 2025
Posted by: Foodie300
[This review was collected as part of a promotion.] This oven is LITTLE. The only 9x13 pan you can use is the one provided. There should be a second regular rack with appropriate spacing to allow for more food capacity. This is the second Kitchenaid I've purchased. I bought this one thinking it would hold more than my other one. I also had an Oster that was much larger. The one thing I can say on a positive note would be this functions nicely.
Response from Kitchen AidBy KA Review Team, April 15, 2025
Dear Foodie300,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Countertop Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289958432 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Countertop Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289958432 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
All but the light bulb
on March 2, 2025
Posted by: Jont31
from Lake Wylie SC
[This review was collected as part of a promotion.] Great product with great cooking and temps but the light bulb failed after FIVE cooks
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It does have great features.
on January 16, 2025
Posted by: Charlie 878
from Whittier, CA
[This review was collected as part of a promotion.] Overall I’m happy with my purchase. However, sometimes the oven makes a strange noise.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It will do it all.
on December 27, 2024
Posted by: OrganicMs
[This review was collected as part of a promotion.] I really appreciate how versatile this appliance is.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Good so far
on December 17, 2024
Posted by: Reddwarf
[This review was collected as part of a promotion.] So far so good. We have used the air fry, bake, convection bake, toast, and reheat functions so far. Fairly easy to figure out without going to the instructions. We like the non-stick bottom that easily slides out for cleaning. The air fry basket holds about double what our old name brand roundish air fryer holds. Does a better job at more evenly baking and without burning small frozen pizzas (without the stone - just on some sprayed foil) than our old square "flash" toaster oven that this oven replaced. So far we're happy with this oven performance. The unit it replaced is actually still going strong after 17 years. Time will tell on longevity for this new oven.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Fits right into my life perfectly.
on September 20, 2024
Posted by: Ana24
[This review was collected as part of a promotion.] only wish that I bought it this kitchen aid years ago it’s Energy efficient I don’t use my large oven much. This kitchen aid works great.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love!
on August 29, 2024
Posted by: MrsHobs
[This review was collected as part of a promotion.] Love it! Who doesn’t love these appliances! Great pizza nights with the family!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easability
on August 13, 2024
Posted by: Mikki55
[This review was collected as part of a promotion.] We are loving our new counter top oven so versatile to make your favorite meals without having to heat up the entire house by cooking in the oven.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid