Customer reviews from vitamix.com
Vitamix - Ascent X5 Blender - Brushed Stainless Steel
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
69
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Vitamix - Ascent X5 Blender - Brushed Stainless Steel
Posted by: Karimovich
from TX
Verified Purchase:Yes
It is a good blender but honestly didnt see much difference between an expensive blender like this one and Ninja with third of the price.
Pros: Durability, Power
Response from vitamix.comBy Vitamix, January 23, 2026
Hi, we are sorry to hear that you are not loving your Vitamix. Please call us at 1-800-848-2649, so we can give you some blending tips and get the most out of your new machine!
Written by a customer while visiting vitamix.com
Customer Rating
1
Very Tedious toUuse because Sleep / Screen Saver
on March 13, 2025
Posted by: Nono B
Gender:Male
I have bought two Propel 510 for family members last month, and we just love them. I really love Vitamix blenders. I cannot say the same of my X5. It is beautiful and a great blender.... when it does not get in the way of your workflow. And that real annoyance comes from the Sleep mode and the Screen Saver. They are way too short and even completely unnecessary in my opinion.
Let me explain. After 30 seconds, the blender sleeps and resets your selection (takes you back to variable speed 1 - why not just keep my selection and why so fast - if you forgot to add a leaf of mint for instance and need to go get it, you have to select your drink again - just why?), and after 1 minute it goes to screen saver where you have to press a button to wake it up (and wait for it to be ready again) - at least make it 15 minutes or so. Again completely useless functionaility - I just want my blender to be ready I need it too, like pretty much every other blender out there.
Does not seems like much you may think, unless you decide to do a margarita party for instance where you make back to back frozen drinks, or simply two or more smoothies in a row even. On the Propel 510, you have the dial in the right position and just have to hit Start once and it will blend right away like a champ. On the X5, you have to push "menu" to wake it up, wait some.... and then turn the dial to "frozen drinks" and then press start. Completely unecessary steps and gets old real quick. At least if the blender would wake up when you put the container back and at least remember where I was in my selection, that would releive some of the pain.
I really love my other Vitamix, but this one is a big miss in usability and again for choices that I personally do not understand - those extra steps do not help the user but just completely ruins the flow - it feels like a slow chore to use it. I unfortunately cannot recommend it and will be returning it for a Propel 750 maybe (even the X2 is plagued by that sleep mode so I was sad I could not get that one too)
Pros: Texture Quality, Power
Written by a customer while visiting vitamix.com
Posted by: Rmsj
from VA
Gender:Female
Verified Purchase:Yes
After only a few weeks of use and ownership the motor is making a horrible loud sound. Took my last vitamix years to do that. Haven’t found the contact info to reach Vitamix yet but plan to.
Jug is good size and easier to clean. Quieter than my last model.
Pros: Other
Response from vitamix.comBy Vitamix, March 17, 2025
Hi there! Please call us at 1-800-848-2649, so we can promptly assist you with your issue.
Written by a customer while visiting vitamix.com
Posted by: Olvr
Verified Purchase:Yes
I put a whole cucumber and getting stuck or not blending it. I'm disappointed.
Response from vitamix.comBy Vitamix, October 15, 2025
Hi, we are sorry to hear of your experience. Please call us at 1-800-848-2649, so we can assist you with blending tips and troubleshooting your machine.
Written by a customer while visiting vitamix.com
Posted by: BenjiB
from Denver, CO
Gender:Male
Verified Purchase:Yes
After almost 50 years with my Vita-Mix Super 3600, it was time for a new one. I could not be happier with its replacement. The Ascent X5 is a wonder. The ability to use the automatic recipe programs as well as the self-cleaning feature are a delight. I have been amazed at its ability to turn out perfect results over and over again without even needing to monitor it, as it changes speed automatically. This machine is very highly recommended!
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: Rick90210
from Palm Springs, CA
Verified Purchase:Yes
Returned for a Breville for considerably less money and much better design/quality — Vitamix has email spammed me for weeks to write a review here it is. Vitamix is overrated, cheaply made and overpriced. Spend your money on something better made, don’t fall for the influencer fake hype.
Response from vitamix.comBy Vitamix, June 8, 2026
Hello. We are sorry to hear of your experience. If you have not done so already, please reach out to our Customer Care Team, we would be happy to assist you in troubleshooting the machine and providing blending tips as needed. We can be reached M-F 8am - 6pm at 1-800-848-2649.
Written by a customer while visiting vitamix.com
Posted by: KarthikP
from Boston, MA
Gender:Male
Verified Purchase:Yes
The Vitamix Ascent X5 blender, with its 10 pre-programmed settings and self-clean mode, is a high-performance kitchen appliance designed for versatility and convenience. Here's my review:
Pros:
* Powerful Motor: The Ascent Series boasts a robust motor that effortlessly blends even the toughest ingredients, from frozen fruits and vegetables to nuts and ice. This ensures smooth and consistent results every time.
* Pre-Programmed Settings: The 10 pre-programmed settings take the guesswork out of blending. With options for smoothies, soups, frozen desserts, and more, you can achieve perfect results with the touch of a button.
* Self-Clean Mode: The self-clean mode is a game-changer, making cleanup a breeze. Simply add water and a drop of dish soap, and the blender will take care of the rest.
* Sleek Design: The Ascent Series features a modern and stylish design that will complement any kitchen countertop.
* Durable Construction: Vitamix blenders are known for their durability, and the Ascent Series is no exception. Built to last, this blender is a worthwhile investment for any home cook.
* Wireless Connectivity: Some models in the Ascent Series offer wireless connectivity, allowing you to connect to the Vitamix Perfect Blend app for access to a wide range of recipes and programs.
* Size: The blender's footprint may be a concern for those with limited counter space.
Pros:
* Powerful Motor: The Ascent Series boasts a robust motor that effortlessly blends even the toughest ingredients, from frozen fruits and vegetables to nuts and ice. This ensures smooth and consistent results every time.
* Pre-Programmed Settings: The 10 pre-programmed settings take the guesswork out of blending. With options for smoothies, soups, frozen desserts, and more, you can achieve perfect results with the touch of a button.
* Self-Clean Mode: The self-clean mode is a game-changer, making cleanup a breeze. Simply add water and a drop of dish soap, and the blender will take care of the rest.
* Sleek Design: The Ascent Series features a modern and stylish design that will complement any kitchen countertop.
* Durable Construction: Vitamix blenders are known for their durability, and the Ascent Series is no exception. Built to last, this blender is a worthwhile investment for any home cook.
* Wireless Connectivity: Some models in the Ascent Series offer wireless connectivity, allowing you to connect to the Vitamix Perfect Blend app for access to a wide range of recipes and programs.
* Size: The blender's footprint may be a concern for those with limited counter space.
Cons:
* Price: The Vitamix Ascent Series is a premium blender with a premium price tag. However, its performance and features justify the cost for serious blender enthusiasts.
* Noise Level: Like most high-powered blenders, the Ascent Series can be quite loud during operation.
* Price: The Vitamix Ascent Series is a premium blender with a premium price tag. However, its performance and features justify the cost for serious blender enthusiasts.
* Noise Level: Like most high-powered blenders, the Ascent Series can be quite loud during operation.
The Vitamix Ascent Series blender is a top-of-the-line appliance that delivers exceptional performance and convenience. With its powerful motor, pre-programmed settings, and self-clean mode, it's a versatile tool for any kitchen. While it comes with a higher price tag, its durability and features make it a worthwhile investment for those who value quality and efficiency in their blending.
This blender is a testament to Vitamix's commitment to quality and innovation.
Pros: Easy to use, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
4
good product
on October 15, 2025
Posted by: approve
from newyork
good product good product good product good product good product good product good product good product good product good product good product good product good product good product good product good product good product
Pros: Texture Quality
Written by a customer while visiting vitamix.com