Customer reviews from otterbox.com
OtterBox - iPhone 13 Pro Max/iPhone 12 Pro Max Symmetry Case - Lightweight Bump-Resistant - Gingko Gray: Botanical Pattern,
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
32
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
29 out of
36)
Customer Reviews for OtterBox - iPhone 13 Pro Max/iPhone 12 Pro Max Symmetry Case - Lightweight Bump-Resistant - Gingko Gray: Botanical Pattern,
Customer Rating
5
Low key strong protection
on December 10, 2021
Posted by: Kingfish
from Katy, TX
Gender:Male
[This review was collected as part of a promotion.] So when otterbox first came out they were way too big, bulky and just not convenient for everyday use, but maybe more for the construction or field worker. This one is pretty slim, slim enough to put in my pocket with ease but also provide the protection that comes with the otterbox name. I’m happy I gave it another shot!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great features
on December 10, 2021
Posted by: 1223432
from Oneonta, Al
Gender:Female
[This review was collected as part of a promotion.] I can’t saying anything but amazing things. For someone who has dropped their phone a time or two, this case makes those drops seem a little less frightening. They are very durable and easy to use. Well worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case
on December 8, 2021
Posted by: Hope423
from Sneedville Tn
Gender:Female
[This review was collected as part of a promotion.] I received my case in the mail today and my daughter absolutely loves it! This is top of the line protection for your expensive phone and child’s phone. Everyone needs to get this product to protect there phones.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Great
on December 8, 2021
Posted by: Gperz
from MD
Gender:Female
[This review was collected as part of a promotion.] Case seems to be very sturdy and well made but still slim enough to fit around your Iphone without creating a bulky or heavy border. clean, simple design. I like how it's transparent and you can actually see your phone's original colors/design. The case was easy to put on, wasn't too tight, and did not involve a wrestling match.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great as Expected
on December 7, 2021
Posted by: TE06
from Chicago, IL
Gender:Female
[This review was collected as part of a promotion.] I normally buy OtterBox so this was a no brainer in terms of knowing it would be quality. The case fits perfectly, is made of nice material, and will keep my phone safe. The case is slim and still fits in my pocket without feeling too bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Case
on December 6, 2021
Posted by: VJay
from Chicago
Gender:Female
[This review was collected as part of a promotion.] This case is hard and sturdy to withstand any accidental slips and phone drops. It is well made, light and non-bulky, non-slip, fits great, and is stylish. It isn't difficult to insert the phone. Love it!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great protection
on December 4, 2021
Posted by: Purplefairy
from Alabama
Gender:Female
[This review was collected as part of a promotion.] I bought the new iPhone 13 pro max and, wanted to find a case for my new investment aka phone. I have had several different cases over the years for my cell phone. When I get a new phone you always have to get a new case. I have been disappointed in other brands. But, the otter box case never lets me down. The slim sleek appearance of this symmetry series case is very protective for my phone. Doesn’t come with a screen protector and, I haven’t applied one the case surrounds your phone where you actually don’t need one. But, I will be purchasing one just for that extra protection. Otter box offers to replace if anything happens to your phone in the first year of owning their case. And, offers 10x the protection compared to other cases. I love their new sleek design. I would definitely recommend these cases to others. We will be purchasing another case for my husbands phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not quite MagSafe
on December 3, 2021
Posted by: Chris
I bought this case because I trust in Otterbox protection and have always purchased their symmetry cases and my phones have survived multiple drops! I love the Enigma design and was excited that it was MagSafe compatible. Sadly, it barely holds onto the charger and the popsocket MagSafe literally slides right off. So it does not work at all with my 13 pro max for the purpose intended. So sad.
Response from otterbox.comBy OtterBox, Customer Service Team, December 6, 2021
Thanks for always putting your trust in Otter to help keep your devices safe from harm—we really do appreciate that! We were sorry to hear you weren't feeling super amped up with your most recent Symmetry Series Case due to its limitations with MagSafe accessories. Although this model will allow a charge to pass from the MagSafe charger through to the iPhone, it doesn't have any internal magnets to lock things into place.
But we do make a different version of the case—the Symmetry Series+ with MagSafe—that will definitely be able to keep things completely dialed in. You can take a closer look at that option right here on our website, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/iphone-13-pro-max/symmetry-series--case-with-magsafe/77-83601.html#prefn1=featuresRefinements&prefv1=For+MagSafe&sz=28&start=1
Best,
OtterBox Customer Service Team
But we do make a different version of the case—the Symmetry Series+ with MagSafe—that will definitely be able to keep things completely dialed in. You can take a closer look at that option right here on our website, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/iphone-13-pro-max/symmetry-series--case-with-magsafe/77-83601.html#prefn1=featuresRefinements&prefv1=For+MagSafe&sz=28&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com