Customer reviews from otterbox.com
OtterBox - iPhone 13 Pro Max/iPhone 12 Pro Max Symmetry Case - Lightweight Bump-Resistant - Gingko Gray: Botanical Pattern,
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
32
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
29 out of
36)
Customer Reviews for OtterBox - iPhone 13 Pro Max/iPhone 12 Pro Max Symmetry Case - Lightweight Bump-Resistant - Gingko Gray: Botanical Pattern,
Posted by: Gery
Verified Purchase:Yes
I like the shape and fit but I wish it was had a better grip feel
Response from otterbox.comBy OtterBox, Customer Service Team, April 1, 2022
Great to know you're otherwise a fan of the Symmetry Series Case, but we're sorry that it's left you longing for a little extra grip. As one of our most streamlined models, we opted to go with a smooth outer finish to allow for easy access from pockets and such.
Although we do have some other case models, the ones with more grip, such as our Defender Series, will have more of a robust overall profile. But feel free to take a closer look at all of our options for your iPhone 13 Pro Max by way of the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
https://www.otterbox.com/en-us/iphone-13-pro-max
Best,
OtterBox Customer Service Team
Although we do have some other case models, the ones with more grip, such as our Defender Series, will have more of a robust overall profile. But feel free to take a closer look at all of our options for your iPhone 13 Pro Max by way of the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
https://www.otterbox.com/en-us/iphone-13-pro-max
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Maya
Verified Purchase:Yes
Doesn’t stick to magsafe charger. Main reason I got this. Disappointed
Response from otterbox.comBy OtterBox, Customer Service Team, February 28, 2022
Our apologies for any confusion prior to purchase, but while this specific Symmetry Series Case will allow for a charge to pass from the MagSafe charger through to the iPhone, a complete magnetic connection won't be had.
Our Symmetry Series+ Case with MagSafe is the way to go when interested in full functionality with Apple's accessory ecosystem. You can take a closer look at that option via the following link, and definitely give our friendly Otters a call at 1-855-688-7269 if you need help setting up a return of the case in hand.
https://www.otterbox.com/en-us/iphone-13-pro-max/symmetry-series--case-with-magsafe/77-83601.html#prefn1=featuresRefinements&prefv1=For+MagSafe&sz=34&start=1
Best,
OtterBox Customer Service Team
Our Symmetry Series+ Case with MagSafe is the way to go when interested in full functionality with Apple's accessory ecosystem. You can take a closer look at that option via the following link, and definitely give our friendly Otters a call at 1-855-688-7269 if you need help setting up a return of the case in hand.
https://www.otterbox.com/en-us/iphone-13-pro-max/symmetry-series--case-with-magsafe/77-83601.html#prefn1=featuresRefinements&prefv1=For+MagSafe&sz=34&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Customer Rating
5
Good Case
on January 24, 2022
Posted by: BobK
from Omaha, NE
Gender:Male
[This review was collected as part of a promotion.] This is a quality case. It really protected my phone since I have young children who love to use my phone. It had a good design and was very sturdy. I would recommend this product to my friends and family.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Amazing
on January 16, 2022
Posted by: Likrystina143
from Moriches NY
Gender:Female
[This review was collected as part of a promotion.] This was an amazing product. I was looking for a new phone case and this came at the most amazing time. I love how it was so light weight and fit perfectly. I have recommended this to all my friends and family members.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com