Had a discrepancy with the model I thought i had ordered. Contacted support. She explained what had happened and problem was resolved. Very helpful support. I've only had the dehumidifier for a couple weeks and so far is working as described.
Overall happy with this dehumidifier. It works great, runs quietly, keeps my basement dry, and I like the humidity control levels. The only thing we are disappointed with is the way it empties. We do not have a way to drain using the hose so we have to manually empty it. When pouring the water out into the sink, it gets all over. We cannot figure out a way to empty the tank without making a mess.
Fantastic product. I use the auto pump now but used the tank for a while first and it holds a lot of water, more than 2 gallons. I have a larger more expensive machine also, not as easy to use and a smaller tank. The Waykar is the way to go!
I’ve had this unit for a few weeks now. I was happy to find a reasonably-priced dehumidifier that is USA made. So far it is doing a great job. My older unit would struggle to keep the basement humidity level down. On extra humid days I would run two units together. With this one there is no need. Been holding a steady 30-31 percent humidity, sometimes lower. I keep it set on high speed and it is super quiet. It makes about as much noise as a pedestal fan. Also impressive is the fact that it throws off little to no heat. Every other unit I’ve had has blown a lot of hot air into the room. My only gripe is the power cord is way too short and does not reach a high-mounted outlet that would often be found in a basement utility room. I had to raise the unit about 16-18 inches from the floor.