Customer Reviews for TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Customer Rating
5
Great company, Great product
on January 25, 2017
Posted by: aclare
from Martinez, CA 94553, USA
Gender:Female
Expertise:Beginner
The blower vac is fantastic! I use it at least once a week to suck up leaves that have fallen on our artificial turf. Easy to use and well made. Our original product was defective so we sent it back to Toro and they sent us a replacement--awesome!! Super happy with the customer service and the blower.
I have had 2 Ultra blowers. The first one lasted a full season. The second one failed very quickly. I believe both have failed variable speed switches.
No, I would not recommend this to a friend.
Response from Toro.comBy Customer Care, January 24, 2017
Thanks for reaching out! We are sorry to hear about your experience with your Toro product. It comes with Toro warranty protection. Toro’s independent service dealers provide warranty consideration. After a physical inspection, if the failure is determined to be a manufacturing defect, it will be covered under warranty. Items such as improper maintenance, adjustments, and accidents are not manufacturing defects. Please review your product’s warranty located on the last page of your operator’s manual for details of coverage. It provides all the options for accessing warranty consideration. To locate a dealer nearest you, please visit us at www.toro.com/dealer. Thanks!
Straight out of the box this item, brand new, failed to work.
No, I would not recommend this to a friend.
Response from Toro.comBy Customer Care, January 23, 2017
We would like to help resolve your issue. If you would, please email us your contact information, along with model and serial number, to consumer.service@toro.com. Someone on our Customer Care team will then get back to you. If you prefer, you can call us at 888-384-9939. Thanks!
I debated between the lower end, the mid range and the high end units. I decided to go with the mid range unit. It does everything I expected and need for my yard. I like the idea of a metal blade. It has a good warranty, too.
I have had one for the last 2 years. I needed a new bag, but decided just to get another blower vac. I have a problem transferring from blower to vac. I just don't have the strength to make the change easily. Which consists of taking the bag off. I am a woman in my 70's with arthritis in my thumbs, other wise it is very easy for me to use. My grandson has no problem, it is just my problem. I have two 60 yr old oaks, the blower vac is great for the leaves. I use one as a blower and the other as a vacuum.
I was so excited to get the bigger product.( I had been pleased with my smaller model, but sadly it was recalled). It is a bit harder to handle and to use in tighter areas but works well overall. I was extremely disappointed that the bag zipper broke and ripped away after one use. Now I am stuck with the expense of purchasing a new bag or paying for a repair. Not what I expected.
After.a heart attsck, my wife did not want me to rake leaves any more; so we bought a leaf blower. It is light-weight and easy to use. The most difficult part of use was finding a place to plug in the extension cord. We haven't yet tried the vacumn; but we are very happy with the purchase based on the blower.